Solved App store does not work

Hewlett-packard / P7-1436s
March 27, 2014 at 16:55:22
Specs: Win8, 3.0 ghz/6 Gigs RAM
App store opens & closes immediately. I keep getting a popup to upgrade my HP to 8.1 but when I click on it the apps store opens up and closes and does not allow anything to happen. I have also gone to Microsoft site for Win 8.1 and the same thing happens.

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#1
March 27, 2014 at 22:23:04
try a quick scan with Malwarebytes and fix all it finds...sounds like you have unwanted malware on your PC

HELP in posting on Computing.net plus free progs and instructions


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#2
March 28, 2014 at 11:24:52
✔ Best Answer
Always best to check with MalwareBytes as given. If that comes up clean then there is more info here:
http://techpageone.dell.com/technol...

Always pop back and let us know the outcome - thanks


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#3
March 28, 2014 at 19:28:37
Apparently I did not set up a MS account when I got this computer and need to.

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#4
March 29, 2014 at 05:09:48
The apps store should work without an MS account. I have Win 8.1 and can go there fine without an account - I downloaded the 8.1 update that way. You only need an MS account for specific MS apps.

Always pop back and let us know the outcome - thanks


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