all files cannot be opened

April 17, 2015 at 03:38:17
Specs: Windows 8
My pc was updating automatically when I switched it on this morning. When the updating finished and log on the system, I cannot open anything, even internet explorer, all files.
It shows"The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail."
Please tell me what is the problem with it, what should I do to get it back to work?

See More: all files cannot be opened

Report •

#1
April 17, 2015 at 05:12:06
Can you try safe-mode and/or last known good configuration - perhaps the last known etc. first?

This link discusses Last Known Good Config etc.:

http://tinyurl.com/ng2s2v8

Also try the System Restore Point routine, which simply restores the operating system to a time previous to the updates...

This link discusses System Restore Points...

http://windows.microsoft.com/en-GB/...

System Restore Points option may resolve it.. so perhaps worth a try first?

Do NOT entertain/try the Factory Restore/Reset routine; as this "will' very likely erase all your "personal" files in the process. Before going down that path one would be wise to try the above options first; and also take relatively simple steps to safeguard your personal files - before going to a true Factory Restore/Reset...


Report •

#2
April 17, 2015 at 13:07:08
When computers get stuck this little process as "at odd times" has got them going again:

Turn off computer, disconnect power, remove main battery if it is a laptop. Hold the Power Off/On button down for at least 20 seconds to discharge the motherboard components. At least it is fairly easy to try and you might just be lucky.

Always pop back and let us know the outcome - thanks


Report •

#3
April 17, 2015 at 16:52:47
Perform a sfc scan first.
Check to see if you have any corrupted files .
Most of the cases, the corrupted file issues will be rectified once you perform sfc scan.
to know how to perform sfc scan
Reference link : www.microsoftliveassist.com/how-to-perform-sfc-scannow/

message edited by diagnosecomputer


Report •

Related Solutions

#4
April 17, 2015 at 17:09:28
Re #3
Here is an active link - just click on it:
http://www.microsoftliveassist.com/...

However as nothing works you would have to try to get into Safe Mode to do it:
http://www.howtogeek.com/107511/how...

Not so sure it will get you far in your particular situation but I'm just amplifying #3.

Always pop back and let us know the outcome - thanks


Report •

Ask Question