plugged in my external hard drive into my computer which has windows 8.1 installed. it noticed a device had been plugged in but would not automatically download its software like windows 7 does. does not show it in my hardware and devices in the control panel and I am unable to use it. how do I get 8.1 to download the software from this device?
Have you tried downloading the drivers from the manufacturer's website? User Info Page Biography for full specs.
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