Solved can't get it uninstalled

January 29, 2014 at 09:39:09
Specs: Windows 7
parallel lines development.LLC seems it came with another program that I was trying to use. this will not be removed by just uninstalling it. can't seem to be able to get rid of this. have any solutions that are actually free.

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January 29, 2014 at 10:09:14
✔ Best Answer
What exactly did you install? It appears to be malware.

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January 29, 2014 at 12:01:45
Firstly pursue response #1.

If that doesn't help then the following two programs are good for finding various nasties that antivirus software can miss:

(use green icon top right of webpage).

This does not install in the normal way. Just download and Save the file using the "Download Now @BleepingComputer icon". This will remove dubious toolbars. You click on the downloaded file then run the Scan. You can paste the Report (log) on here if you wish. Normally it is quite safe to then run the Clean which removes all the junk.

EDIT: Removed part already covered in link at #1.

Always pop back and let us know the outcome - thanks

message edited by Derek

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January 29, 2014 at 16:03:24
IF all of that cannot remove it, then do a System Restore back to the time before you installed it. After the system restore, run Malwarebytes to make sure it is removed. After that, do a search on your system for any folders remaining under the name and delete them as well.

In the future, look carefully at what you install and make sure it is trusted (Google if needed) and then look carefully for check boxes in the installer that can add other programs that you did not intend to install. These appear even of otherwise 'good' free programs in order to pay their expenses. With careful reading, you can at least avoid these going forward.

You have to be a little bit crazy to keep you from going insane.

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