wont go to desk top

March 14, 2011 at 17:58:51
Specs: Windows 7
my computer starts up i can choose a user but it wont get past the welcome screen i works just fine in safe mode and safe mode with networking is there an easy fix and FREE!! i have windows 7 on a sony vaio help please

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#1
March 14, 2011 at 20:45:51
First, run Malwarebytes (free) in Safe Mode to make sure you are clean of infections.
Second, run a system restore while you are in Safe Mode to a date before you had a problem at all.
Then try restarting in normal.
If these do not work, You may need to do a repair from the recovery partition (not a factory restore, that one is a last resort). Check your online manual for the key(s) to press on start up to access recovery mode.
This is assuming your system came with Windows 7, if it did not, then the last item will be different for you.
Post back results.

You have to be a little bit crazy to keep you from going insane.


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