windows\system32\winload.exe missing or coru

Emachines E627, eme627 charger, power co...
June 10, 2011 at 10:56:07
Specs: Windows 7
OS windows 7 I can't boot past the blue screen
error is windows\system 32\winload.exe
missing or corupt file
I've tried to restore it with Emachine discs but they didn't work.
Emachine E627 about 1 and a half years old.
15 emails back and forth to emachines with basically the same instructions each time. They want me to send the machine back for an out rageous amount of money.
I can't get a safe boot, nor can I get a command prompt.
I tried to download a fix program from this computer to a flash drive but that didn't work either.
All the repairs i find need something down loaded ... but since i can't get past the blue screen I can't figure out how to download anything.
Any help is appreciated. I'm not an expert but i follow directions well :)

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#1
June 10, 2011 at 12:40:20
What happened when using the emachine restore disks? Explain.

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#2
June 10, 2011 at 12:50:59
Were you given the option to create recovery disks or were they factory disks?

In any case you could borrow a W7 dvd and boot to it. It has a way to repair.
http://windows.microsoft.com/en-US/...

1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.


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#3
June 10, 2011 at 17:12:14
The emachine customer service supplied discs ( I couldn't make recovery disc from the machine) all seemed to run like they were supposed to. Asked for each disc with progress bars showing download. When the last disc was finished, the computer restarted and I got the same blue screen with the same errors I started with.
Customer Service actually sent me 2 sets of recovery discs (I paid for one) because the first set did the same thing as the second set.
That's when they told me to send it to them, but it's out of warranty and the cost was 199.00 plus shipping both ways. Not worth it to me as in all honesty this was a black friday sale for only $200.
Hope this info helps.

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Related Solutions

#4
June 11, 2011 at 08:09:13
Try downloading and using the hard drive fitness test for your brand/model hard drive.

You may need to view the label on the drive or you can just use the test from Hitachi as I have heard it works on all brands. If the test comes back showing problems with the drive then replace it. You could also have some other hardware issue but the hard drive seems to be the likely candidate.

Another cheap method to help troubleshoot would be to download and burn to disk a live version of Linux. Live versions run right from the CD and don't need to be installed. Google for Linux puppy or mint.

If the computer runs Linux OK then the hardware, excluding the hard drive, is OK. If it won't run, then you may have other hardware problems.

Corroded memory contacts can cause errors. The memory is used when you were installing Windows. Try snapping each memory module in and out 4 or 5 times to burnish the contacts.


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#5
June 11, 2011 at 12:56:29
Thank you I will try allyour suggestions, one at a time and report back to you. Thank you again for your time!!

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