Solved Windows Update failing upon reboot

August 28, 2017 at 18:08:33
Specs: Windows 7
For the last week I've been having an issue with Windows Update where I go to shut down and install an update, and it says it is installing 1 of 1, but it doesn't install on reboot and it tells me in 'Windows Update' that it has failed. I've tried the Fix-It and it tells me it can't fix all of the solutions due to access being denied.
Well, that's the beginning of my problems. I don't know how I managed to do it but a few months back I changed my guest account to an administrator and somehow the former administrator account became a standard user, and I am powerless to change it back because it tells me access is denied. I have a feeling the two issues correlate with one another, and frankly I've tried everything that I could find online that is remotely similar to the problems I'm facing.

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✔ Best Answer
August 29, 2017 at 06:47:16
If system restore was active on your system you can try a system restore and see if that puts things back to the way they were before. You may need to check off "Show more restore points" to find one definitely before the changes were made.
If that does not work or is not available then IF you happen to have made a disk image of your primary drive you can restore the drive to the exact date that the image was made.
If that is not available then you should begin backing up all of your personal data to an off machine drive because you may end up doing a factory restore or drive wipe and complete reinstall (ends up the same thing basically) but wait to see if there are any other suggestions first.

You have to be a little bit crazy to keep you from going insane.



#1
August 28, 2017 at 19:13:26
Any change you have a restore point from before the account change?

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#2
August 28, 2017 at 19:22:21
I should probably point out that the OP has a second thread open about a hardware issue on this machine.

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#3
August 28, 2017 at 19:49:05
You can enable the overall administrator account:
http://www.makeuseof.com/tag/window...
From the administrator account you can fix your current account set up.
Then use Tweaking.com to fix your Windows Update:
http://www.tweaking.com/content/pag...
Download, install, restart in Safe Mode, follow all pre-scan recommended steps, then do the repair.
This worked for me when I had update issues in the past.

You have to be a little bit crazy to keep you from going insane.


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Related Solutions

#4
August 29, 2017 at 06:32:32
When I try to activate the administrator account it tells me "Access is denied" in the command prompt.

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#5
August 29, 2017 at 06:47:16
✔ Best Answer
If system restore was active on your system you can try a system restore and see if that puts things back to the way they were before. You may need to check off "Show more restore points" to find one definitely before the changes were made.
If that does not work or is not available then IF you happen to have made a disk image of your primary drive you can restore the drive to the exact date that the image was made.
If that is not available then you should begin backing up all of your personal data to an off machine drive because you may end up doing a factory restore or drive wipe and complete reinstall (ends up the same thing basically) but wait to see if there are any other suggestions first.

You have to be a little bit crazy to keep you from going insane.


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#6
August 29, 2017 at 16:04:21
Thank you. Unfortunately it looks like my only option is to factory restore, and for the time being I can't back up any of my data until I'm able to get a hold of a flash drive to transfer stuff to another computer temporarily. Because this computer is getting old it seems that would be the best thing to do anyway and start looking for new laptops. Thank you for the help.

message edited by johnbricks1407


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