Windows Update error 8008005

June 4, 2016 at 06:42:56
Specs: Windows 7 starter, Intel Atom 1.6 GHz / 1gb ram
I recently restored an Acer Aspire netbook to Windows 7 Starter. I was performing updates, and it was working just fine, a little slow, but I felt that was due to the large amounts of updates that needed to be installed. Now, Windows Update says it cannot search for updates, and gives error 8008005. Windows update service is running, as is the BITS service. I have seen SOOO many different things online from updating BIOS to a total fresh install. I don't want to go through all of that unless it's necessary. I have files that MAY be the BIOS update, but I don't want to update unless I know it is the right one...

Ran the Windows Update troubleshooting tool. IT fixed 3 different things, but another says not fixed:
Windows update error 0x80070057 (2016-06-04- T-09_56_57A)

OMG don't judge me!

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#1
June 4, 2016 at 08:29:45
BIOS Updates are risky. I don't know the answer to this issue but it is hard to see how it has anything to do with BIOS.

While you are awaiting other inputs, have you seen this (including the text info)?:
https://www.youtube.com/watch?v=kH3...
It might give you some ideas but I can't vouch for it personally.

Always pop back and let us know the outcome - thanks


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#2
June 4, 2016 at 09:29:35
"I recently restored an Acer Aspire netbook to Windows 7 Starter"

Had it been running W7 Starter & you did a factory restore or did you replace a different OS with W7 Starter?

Are you running Microsoft Security Essentials?


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#3
June 4, 2016 at 13:47:52
It originally had Win xp. Updated to 7 starter.
Yes, running MSE.
I tried a system restore, but now it won't download anything from anywhere, with any browser (I have firefox and IE installed.)

OMG don't judge me!


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Related Solutions

#4
June 6, 2016 at 10:14:01
The BIOS update part: there was a thread regarding this issue that said about updating the BIOS when Windows has a error. TO be honest, I am not even sure that the BIOS is outdated.

OMG don't judge me!


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#5
June 6, 2016 at 12:22:16
BIOS updates are usually only done on the rarest of occasions, typically if you are installing a different Central Processor Unit. They are not done on a regular basis. If they go wrong you end up requiring a new motherboard.

Re #3
I assume the computer boots up OK and you can get online. Give an example of something you have a problem downloading and let us know what happens when you try (something or nothing at all)?

Always pop back and let us know the outcome - thanks


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#6
June 6, 2016 at 15:32:47
OK, well, I started it up, and it did the CHKDSK that I wanted it to do a while ago. It found and deleted a bunch of stuff, but it is not all listed in the event viewer, it cuts it off. Now, it is telling me that there are no connections available, (wireless). I have hit the adapter on off switch and it hasn't done anything. Therefore, I cannot get online at all now. I just restarted it, and it is doing another chkdsk. I am most likely going to reinstall windows, I didn't have anything on it yet, so I am not losing anything. Just not really looking forward to trying to install all the updates again.

At any rate, when I would try to download, it would tell me that it could not connect to the website to download - ANYTHING. It would start the download, and then stop.

I will let this chkdsk go through and see what happens - I still think it might just be better to re-install.

OMG don't judge me!


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#7
June 6, 2016 at 17:00:34
Yes the re-install sounds like a good option as there is nothing important on it.

However, as chkdsk found some errors there is a possibility that the hard disk is on the way out. It might be worth doing chkdsk more than once to see if it keeps on reporting problems (it shouldn't).

I'm assuming you are doing chkdsk from the Windows option rather than command prompt. If you are doing the latter then you will need to use chkdsk /f (or chkdsk /r which is more thorough).

Always pop back and let us know the outcome - thanks

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#8
June 6, 2016 at 17:28:06
The second time through it didn't find any errors, or bad sectors. It went through rather quickly. I am working on the reinstall now.

yea, chkdsk was through windows, but I had set it to do that a few days ago, I guess it just didn't want to do it then, and now would have been the better option.

OMG don't judge me!


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