Windows Password not recognized

September 19, 2012 at 03:22:40
Specs: Windows 7
I did a Windows Easy Transfer of my files from Windows XP to a Sony Viao E-Series laptop. When I type in the password it will not recognize it, I reset the password but it does not help. I notice when I put the password in and reboot the number lock stays on, and I cannot deactivate it. For now I just took the password out, but for safety reasons I prefer a password. Any suggestions?

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September 19, 2012 at 08:58:57
Any chance the keyboard is faulty or on cap locks or such?

Are we talking about the old user name and pw or new user and pw?

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September 19, 2012 at 09:42:32
Keyboard is fine, if there is no password cap lock, number lock work fine, I even tried a different password and it still did not help. This is a new user name and password, and this is a new laptop, only a week old.

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September 23, 2012 at 08:10:33
I have never used the wizard. Does it actually transfer users to the new system? Try the old users passwords and name?

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