Solved Windows only boots in Safe Mode after RAM Upgrade

Hewlett-packard Pavilion dv4-2045dx note...
July 19, 2013 at 22:18:21
Specs: Windows 7, Intel Atom
I have a Dell Inspiron Mini 1012, and bought a memory upgrade for it. It is the Dell 2GB module for it. I installed it, went into BIOS, checked that it shows up and is recognized, and all is well. HOWEVER, as soon as it tries to boot into Windows, the little rolling progress bar will show up for a second, then the screen goes black. nothing. I can boot into Safe Mode, but not in normal mode. What gives?? What can I do to fix this? It has Windows 7 Home Premium on it.

See More: Windows only boots in Safe Mode after RAM Upgrade

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✔ Best Answer
July 23, 2013 at 03:46:00
Hi xfile102,

Insert the memory. Turn on the system and start tapping F12 for One Time Boot Menu. Select Utility Partition and hit enter. Select "Test Memory" and wait for the test to complete.

If the test passes and system still does not boot in normal mode, restart the system in safe mode and peform SFC scan. Please refer to the link mentioned below for more information:

http://support.microsoft.com/kb/929833

Thanks & Regards
Manshu S
#iworkfordell



#1
July 19, 2013 at 22:57:14
Hi xfile102,

Dell Inspiron 1012 supports maximum 2 GB memory.

Please connect the memory that came with the system and then try booting the system in normal mode.

If the system boots fine in normal mode, try a replacement 2 Gb memory stick.

If you bought the memory through Dell, please send me the order number and the name on the account in a private message.

Thanks & Regards
Manshu S
#iworkfordell


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#2
July 19, 2013 at 23:22:28
I installed the original SODIMM, and Windows boots right up. I will see about ordering a replacement stick. I bought the DELL stick on Amazon. The DELL Sticker says SNPTX760C/2G A3518854.

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#3
July 20, 2013 at 07:05:07
"I will see about ordering a replacement stick"

For starters, you should ALWAYS test new RAM with memtest86, memtest86+, or Windows Memory Diagnostic.

http://www.memtest86.com/download.htm

http://www.memtest.org/

http://windows.microsoft.com/en-us/...

2nd, almost ALL RAM comes with a lifetime warranty. Do NOT waste your money on new RAM, contact Dell about a warranty replacement but not until you've tested the RAM & confirmed it's bad.


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#4
July 20, 2013 at 16:41:28
If your system came with a single stick of 1GB memory and your want to swap it out with 1 stick of 2GB memory, it should work. Since your system accepts up to 2GB of memory, you cannot run both sticks at the same time. You would be better off with a second stick of the exact same 1GB stick and you would not only have 2GB, but you would be running it in dual channel mode which it much better, though the memory sticks would need to be pretty closely matched to each other (same size, speed, timings) to perform at their best.

You have to be a little bit crazy to keep you from going insane.


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#5
July 23, 2013 at 03:46:00
✔ Best Answer
Hi xfile102,

Insert the memory. Turn on the system and start tapping F12 for One Time Boot Menu. Select Utility Partition and hit enter. Select "Test Memory" and wait for the test to complete.

If the test passes and system still does not boot in normal mode, restart the system in safe mode and peform SFC scan. Please refer to the link mentioned below for more information:

http://support.microsoft.com/kb/929833

Thanks & Regards
Manshu S
#iworkfordell


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