Windows Media Player virus in Windows 7

September 23, 2010 at 09:52:57
Specs: Windows XP
In Windows 7, some of the icons on the desktop has a windows media file type icons on them. Everytime I click on those icons they bring up a pop-up that is an Windows Media Player error message which states: Window Media Player cannot play the file and blah blah blah. I truly believe this is some sort of virus that was downloaded by an email attachment. Also, in the control panel add/remove program part, Windows Media Player is not listed. I tried to re-install Windows Media Player from microsoft but I keep getting this Windows Media Player error message. I have no clue what the virus name is and/or the location of it. I even try to run some registry repair program on it but the message keeps me from doing it. I can't get around it. Please help!

See More: Windows Media Player virus in Windows 7

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#1
September 23, 2010 at 11:19:22
You shouldn't be poking around inside the registry unless you know what you're doing.

Have you rebooted the machine to see if the problem clears up?
Are you sure the files you're attempting to run are compatible with Media Player? What is the file extension of the icons...mp3, avi, wmv, etc?
Were these files payable at one time? Where did you get them from?

Win7 doesn't have the traditional add/remove. Here's what you have to find:

http://www.windowsitpro.com/content...


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#2
September 24, 2010 at 07:04:49
I know better not to mess with the registry. Rebooting doesn't help. The file extensions of the icons are windows media player (wmv). No solution yet.

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#3
September 24, 2010 at 13:13:01
One issue is the possible virus. Second is that you may have some file system or file damage.

I'd think about a clean install from oem disks. Follow that with a good A/V and anti-malware program and all updates for windows. MS offers security essentials but there are many others. Be sure you are always using a limited user account.

You also may squeek along with a restore point.

Why did it take me over a year to phone in a problem to ATT?


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September 24, 2010 at 22:56:54
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#5
September 25, 2010 at 09:54:03
just run a system restore to a time before the issue started, if that fails save all your files and then run a factory restore, this will delete your c:/ drive and reinstall your system to the day you bought it..

i hate computers!
but cant help myself....


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