Solved windows installer malwear help!

September 14, 2012 at 12:43:17
Specs: Windows 7
my Avast keeps popping up saying it has detected a url malwear c:\windows\installer how do i get rid of it because (i dont know if this has anything to do with it ) but im not able to load internet explorer or word :S also please note that im really dumb when it comes to technology so please make ur advice easy to follow!

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September 14, 2012 at 13:03:56
✔ Best Answer
This thread on the Avast users forum might help you:

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September 14, 2012 at 17:10:41
If avast finds it but cannot remove it, restart in Safe Mode and do a System Restore to a date before the problem began. when it restarts, start it in Safe Mode with Networking and run Malwarebytes (install and update if needed) and remove all it finds. Then open Avast, update it and run it also; remove all it finds. If both find and remove something, rerun Malwarebytes just to be sure. Restart in normal mode.

You have to be a little bit crazy to keep you from going insane.

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