Solved Windows 7 won't startup

April 23, 2012 at 09:08:08
Specs: Windows 7, 1GB RAM
I have windows 7 and can't open it. I tried sys restore, sys repair / recover. Command prompt comes up but I don't know how to use it.

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#1
April 23, 2012 at 11:34:19
✔ Best Answer
Try F8 then 'Last known Good Configuration'. If that does not work, then F8, Safe Mode and System Restore from there. If that does not work, you can use a Windows 7 Repair Disk and do the System Restore from there since it uses program on the disk but restore points on your hard drive and often works when the other one does not. If you did not make a Repair disk when the computer was new, you can make one from another Windows 7 computer as long as both are either 32bit or 64bit.
If nothing is working or not completing then run Memtest to test your memory (download ISO image and burn a bootable CD and boot to that) run all tests. If you get any errors retest with one stick of memory at a time to confirm. If memory is good then run hard drive utility from hard drive mfg (also via bootable CD) to test hard drive for errors (minor errors it may be able to repair). Seatools from Seagate are known to work on other brand hard drives as well.
Post back more details and results of tests.

You have to be a little bit crazy to keep you from going insane.


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#2
April 23, 2012 at 12:09:32
Thank you sooooo much. The last known good configuration didn't work initially with the auto repair screen, but did work with the F8 button. Don't know why......
It restored back 3 days. The only thing popping up now is a VAIO update. I scanned for viruses but found clean.
What should I do if it happens again?

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#3
April 23, 2012 at 16:10:54
More important, have you any idea what you did that started the problem?

Always pop back and let us know the outcome - thanks


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#4
April 23, 2012 at 17:57:24
Again, the only thing I can think of is that I clicked the VAIO update and installed it.

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#5
April 23, 2012 at 18:06:14
Should have been OK if it came from a reliable source.

If you are still getting the popup it would be worth uninstalling it from Control Panel (if you can), then get a new download and try again. I would wait a few days to make sure you have a restore point just in case it backfires again.

If it appears in msconfig you could uncheck it there to get rid of the popup but I guess that would defeat the objective.

Always pop back and let us know the outcome - thanks


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#6
April 23, 2012 at 20:46:35
Did you seek out the Vaio update or did you receive a message?

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#7
April 24, 2012 at 05:49:12
I received a message.

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#8
April 24, 2012 at 10:36:56
Then I would be leery of the file.

Go to the Vaio site and get any available updates for your model.


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#9
April 24, 2012 at 11:03:47
To be on the safe side run your AV scans too.

It would also be worth downloading, installing, updating and running the freebie MalwareBytes. It can often find and fix nasties that are lurking, even when AV's
don't see them.

Always pop back and let us know the outcome - thanks


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#10
April 24, 2012 at 18:43:08
Glad to hear that you are working again. All of the advice above is good. I would disable any automatic Vaio updates, make sure that the Windows Update is active, and periodically check the Vaio site for driver updates (3 or 4 times a year), the rest you probably do not need. Running Malwarebytes periodically (each month or two) is a good idea also.

You have to be a little bit crazy to keep you from going insane.


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