Windows 7 won't Install Mass Storage Device

Asus Rampage formula desktop motherboard...
September 29, 2010 at 22:55:52
Specs: Windows 7 64-bit
I can't get Windows 7 to install any NEW mass storage devices (flash drives, external hdds, etc.), and the error message that I'm getting during the installation of a storage devices upon connection to computer is: "Device driver software was not successfully installed" & "External USB HDD -- No Driver Found".

It's strange because I've hooked up these storage devices and they all work fine on my laptop running Windows XP SP3. When I try to connect them into my Windows 7 machine (my desktop), there are errors installing the storage device. None of these devices will show up under Disk Management either. The only devices I can see that are Mass Storage Devices (flash drives, external HDDs) are devices that were installed originally installed about 3-4 months ago.

I've tried uninstalling all the USB devices/connection in Device Manager, upgraded my motherboard BIOS, upgrade Chipset Drivers, disconnected power and all power cables going to the power supply for 30 min, reset the BIOS, and still nothing.

Very rarely have I been stumped, but I can not figure this one out. I'm starting to thing it's a motherboard defect except why will it recognize other USB devices but not Mass Storage Devices.

Any ideas?


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#1
September 30, 2010 at 00:59:46
do you have a item in devices with the yellow asterisk? storage controller or so, you will probably need to get the update or drive from the board manufacturer..
did uninstall storage device controllers and reinstall?

if its not a bad storage driver, try creating a 2nd installation of win 7 on another small partition, and check to see if everything is working, if it works on a new installation you can transfer your files and folders and then delete the old installation.

you may have a damaged win 7 file, run sfc /scannow.

you could also save all files and try to install from the image you made or do a fresh install keeping your files and settings etc and load them up once installation i

i hate computers!
but cant help myself....


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