Solved Windows 7 WMP Version 12 won't work

December 6, 2013 at 07:03:31
Specs: Windows 7
media player won't work

Hi again. Here I am with yet another problem. I am using windows 7 and Windows Media Player Version 12.0.7600.16385. Today was the first time I tried to get the Media Player to work but was unsuccessful.

When I click on the program name in the start menu, nothing happens.

If I insert a disk, there is a quick flash of a window opening and closing, then nothing.

Trying Start>computer>right click on the dvd drive>play gives me a window that says "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item".

The disk I was trying to play works fine in my other computer. I would greatly appreciate any help with this. Thanks.


See More: Windows 7 WMP Version 12 wont work

Report •

✔ Best Answer
December 7, 2013 at 09:13:45
Thanks for all of the replies!
I finally got the problem fixed with a tool from BeepingComputer and it worked wonders!
It takes a while to run but it fixes all sorts of issues. Here is the link to the tool I used.

http://www.bleepingcomputer.com/dow...

Thanks again.



#1
December 6, 2013 at 07:48:49
You need to first concentrate on getting WMP12 to open from the start menu. It should do so even without a CD inserted.

There are some thoughts here - one of them fixed the issue:
http://social.technet.microsoft.com...

Once that is working the CD issue can be pursued if it still persists.

Always pop back and let us know the outcome - thanks

message edited by Derek


Report •

#2
December 6, 2013 at 13:29:28
Hey Derek
I tried everything on the site you directed me to but nothing changed. Is there any way to reinstall it? Thanks for your reply.

Report •

#3
December 6, 2013 at 15:16:34
It can't be uninstalled because it comes with Windows 7.

I did find an MS Fixit for Windows Media Player but because I'm using Windows 8 it says it is unsuitable (stupid Win 8 annoyance). Have a look at it and if it applies to yours it would be worth a try:
http://support.microsoft.com/mats/w...

Always pop back and let us know the outcome - thanks


Report •

Related Solutions

#4
December 7, 2013 at 06:32:17
Did you try running Windows Update? If the Fixit posted above doesn't work, try installing VLC player & see if that works:

http://www.videolan.org/vlc/index.html


Report •

#5
December 7, 2013 at 06:49:29
Are you sure that WMP is not open but minimized in the tray?

Report •

#6
December 7, 2013 at 09:13:45
✔ Best Answer
Thanks for all of the replies!
I finally got the problem fixed with a tool from BeepingComputer and it worked wonders!
It takes a while to run but it fixes all sorts of issues. Here is the link to the tool I used.

http://www.bleepingcomputer.com/dow...

Thanks again.


Report •

#7
December 7, 2013 at 09:46:16
That's worth knowing - thanks for popping back to let us know and glad to hear you fixed it.

Always pop back and let us know the outcome - thanks


Report •

Ask Question