Windows 7 Why does my computer keep freezing

January 27, 2011 at 13:49:10
Specs: Windows 7
This happens now and again. I have not logged actual frequency of the occurrence, although it seems to happen at least once every day.

It has just happened - the computer, including the cursor, freezing for two or three seconds. Although I move my mouse, the cursor does not move.

The only open programme was Spider Solitaire.

I have Avast antivirus running and the Windows firewall. Nothing else that I am aware of.


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#1
January 27, 2011 at 14:20:10
This could be a sign of a bad HDD.... Other possibilities include.... CPU issues (e.g. bottleneck) or RAM issues (Not enough). What are your system specs?

Try running a manufactor diagnostic on your HDD.

If your HDD has passed a diagnostic I would than run a RAM test... if that passes it might be time to check your CPU out.

Those three components would be what I would check if I was working on your machine. Maybe open up Task Manager and go to the performance tab and see what your CPU usage/Ram usage is when your cursor freezes... Check out your processes and see whats eatting up your resources.
(e.g. CPU/Memory consumption of your programs) Maybe check your Avast process and see if your usage spikes as its running... Either way it is always good to test your hardware to atleast eliminate them as a cause.


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#2
January 27, 2011 at 14:55:42
Thanks for your reply. My computer specs are:

Intel Core i5 CPU M430 2.27GHz
4 GB RAM

Windows 7 Home Premium 64 bit

I'm not sure how to run HDD and RAM tests, but next time it happens I'll try to remember to look in Task Manager to check CPU, RAM and Avast usage.

I do know that the fan (it's a laptop) is not running when this happens, so I presume that the CPU is not running hot.

I hope it doesn't turn out to be a bad HDD: this machine is only a few months old. I suppose if it is faulty, at least it is still under warranty!


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#3
January 27, 2011 at 15:13:42
Well trust me when I say expect the unexpected with technology friend.... i've seen everything when it comes to hardware failure.... from opening the box to a day... weeks.... months... and my a favorite... a day after your 1 year warranty is up... :)

If you know the manufactor of the HDD you can go to there site and get an HDD Win32 based application you can run directly from Windows to test your harddrive.

You can also check out Event Viewer by right clicking My Computer and selecting Manage... From there look for on the left side for event viewer. Check the system and application logs for any errors... might have some luck there.

If your CPU did overheat past safe conditions your laptop would shut off... (built in feature from bios all computers have this)

Its no problem.. Hope you get this problem resolved. :)


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Related Solutions

#4
January 27, 2011 at 19:45:54
My son had the same problem with a high-end HP laptop running Windows 7. But by taking about a zillion unauthorized entities off using Superantispyware (free version), installing javacool's (spelling)? SpyWareBlaster, and dropping back one version on the graphics driver (for tranparencies) because the new version was buggy, the problem went away! Hope it work for you too!

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#5
January 27, 2011 at 20:14:41
Why do their work for them. Once you eliminate software (start up programs) and infections (malwarebytes) as probable sources, return under warranty for repair/replacement (back up your files first) before it gets to be too late.

You have to be a little bit crazy to keep you from going insane.


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#6
January 28, 2011 at 14:37:28
Equit777

Following a two-second freeze just now, I checked Event Viewer/ system and application logs - no errors.

Will keep looking for possible causes.


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#7
January 28, 2011 at 23:48:20
why waste so much searching for what is causing issues like this, it could be so many things.
save your files, do a factory restore.this will reset your machine to the day you bought it, proving that the issue is with the machine/software originally, and not some added software updated drivers.
if the issue continues call the manufacturer and ask for an RMA# and send it back.
warranties are there in case a item does does not perform correctly.this one obviously does not

i hate computers!
but cant help myself....


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#8
January 29, 2011 at 03:50:49
I think this is the problem, Princecorum. The problem itself is a minor inconvenience; I'm prepared to wait a couple of seconds, now and again, rather than go to a great deal of trouble doing a factory restore, then re-installing everything. So if it is something not easily disclosed, I shall leave it alone.

The other thing is, as has been mentioned, there is a possibility of it being a hardware fault. I'll do a HDD test when I have time to locate the programme. I'm not sure whether there could be any other hardware component causing the problem, but if it is a software thing or something running in the background I'll not worry too much about it.


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#9
January 29, 2011 at 18:40:57
Use msconfig to eliminate programs running in the background.
Please note that some problems, especially hardware related ones, will only get worse over time and you do not want to wait out your warranty and then have to pay for a repair that will be covered now for free.

You have to be a little bit crazy to keep you from going insane.


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