Solved Windows 7 update stops printer from printing

December 4, 2013 at 16:56:41
Specs: Windows Vista/7
After talking to the Lexmark tech support, they verified my Impact S305 was working properly however it was probably affected by a recent Windows 7 Update download. He stated he has received numerous calls from people all with the same problem in the last week. The Printer will only print once and then the computer must be restarted or it will not accept another print command. The printer will print the job automatically after the computer restarts (no need to hit the print button again). Does anyone know which download is causing this so I can remove it on the Windows Update site?

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#1
December 5, 2013 at 06:20:01
✔ Best Answer
Windows updates are customized for your computer. You can look at the dates to determine which updates were installed last Tuesday. If you can't determine which update is causing the issue then use Google to determine what each of the updates were for.

Your issue is the reason why I do not use Auto Update. I allow Windows to notify me which updates are available. Then I review them. I rarely allow any hardware driver updates from Windows to install. If there is a need to update a hardware driver it is better to get them from the manufacturer instead.

If it ain't broke, don't fix it.


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#2
December 5, 2013 at 06:34:57
I have to agree with OtheHill, I do the same...

HELP in posting on Computing.net plus free progs and instructions


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#3
December 5, 2013 at 16:27:25

Posts:54

It was the Internet Explorer 11 download causing the problem. I Restored my system to 24 Nov 13, with no effect. I then removed the IE 11 and downloaded IE 10. The printer then worked without locking up.


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