Solved Windows 7 system restore not working

March 2, 2015 at 08:00:47
Specs: Windows 7
system restore windws media telly page keeps comeing on and in mail ware programe too cant understand wye how do get it to work

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#1
March 2, 2015 at 08:07:35
Sorry, "telly page" and "mail ware" not understood.

If the computer is working and you mean "malware" then you could try these for starters:

ADWCleaner:
http://www.bleepingcomputer.com/dow...
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run the Scan. You then have options to remove whatever it shows under each heading in the table that appears below, although it is usually safe to run "Cleaning".

MalwareBytes:
http://filehippo.com/download_malwa...
(green Download button top right - not anything else on the page)
Run the program but before doing the scan go to "Settings > Detection and Protection" and put a checkmark in "Scan for rootkits".

If either or both find anything then please copy/paste the logs on here because even if the symptoms are cured you are likely to still have things lurking around that require further cleaning. If nothing is found let us know.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#2
March 2, 2015 at 12:57:42
✔ Best Answer
If the built in System Restore does not work in Windows 7 you can boot the machine to a Windows 7 Repair Disk, go to Repair and then to System Restore from there. This will use the System Restore engine on the repair disk and it can access your restore points on your hard drive to complete the restore. It possibly might repair the built in restore engine. If you did not make this important tool (the Repair Disk) when the machine was new, you can make one on a blank CD from another working Windows 7 machine as long as both machines are either 32bit or 64bit and use that one for your repair (do not use a repair disk from a 64bit machine on a 32bit machine or the other way around).

You have to be a little bit crazy to keep you from going insane.


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#3
March 2, 2015 at 13:00:24
Another good post from Fingers.

Always pop back and let us know the outcome - thanks


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