Solved windows 7 shuts down

January 30, 2014 at 11:49:49
Specs: Windows 7

the catalyst control center host stopped working then later the windows shuts down unexpectedly what is wrong

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#1
January 30, 2014 at 14:06:20
If programs are randomly closing then it is most likely it is a RAM problem. First, I would suggest using Memtest 86 to see if you have any memory problems. You might want to go into BIOS and test the memory from there. In addition, you might try taking out some RAM. Occasionally, having too much RAM in the computer can cause instability. Make sure you go into BIOS and reset the computer back to factory defaults.

If you think it's a problem with Windows you could try restoring your system to a previous state. This can be done either through Control Panel or with the Windows Installation Discs.

Another possibility is that it is malware. I would suggest downloading malware bytes and running a scan:

http://www.malwarebytes.org/

Please tell us a little more of our computer so we can help you with possibly computer-specific problems.


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#2
January 30, 2014 at 17:06:59
My computer is shutting down, saying firefox crashed, adobe reader has crashed in addition to the above I have a Compac Presario CQ5814. I have a maleware that i run daily and I empty the ram also. When windows shuts down I lose all my work. Thank you I will try this BIOS

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#3
January 30, 2014 at 18:15:59
✔ Best Answer
If a bunch of programs keep shutting down then most likely it is faulty/unstable RAM. You aren't overclocking your RAM? That, as well as overheating, could cause loss of data. Most likely the RAM is just defective.

message edited by NT56erbx


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Related Solutions

#4
January 31, 2014 at 08:06:37
What do I need to do? I do not know what overclocking the ram is?

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#5
January 31, 2014 at 13:37:41
If you don't know what it is, then you definitely aren't doing it, as it has to me manually configured in BIOS. To be honest your best bet is just to buy new RAM and have someone (a professional) install it for you. Do you know how much RAM you have in your computer now? You can go to Control Panel > System and it should list amount of RAM. Also, do you have 32 bit or 64 bit OS? This would also affect how much RAM you should buy. It should also be listed under System.

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