Windows 7 setup crash

June 3, 2013 at 01:54:25
Specs: Windows 7, 4GB DDR2
I can't run Windows 7 setup. It hangs on the screen after "Loading files" and never gets to the graphic environment and "Install now" window

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#1
June 3, 2013 at 02:35:23
Is this a reinstall from a partition, an upgrade or a clean install using a disk? Is the system you are installing to new or old? - some specs and additional info might help as it could be any number of things.

"I've always been mad, I know I've been mad, like the most of us..." Pink Floyd


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#2
June 3, 2013 at 05:24:14
I had a power surge and the computer stopped working.

Checked the disks for bad sectors, etc.

I got advised to start the Win 7 installation form CD and when I get to the "Install now" screen, to run the "Repair Your Computer " link (this guide basically --> http://pcsupport.about.com/od/tools... but I can't get there..

Some additional specs:
Intel DualCore processor
4GB DDR2 RAM
ATI 4850 video


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#3
June 3, 2013 at 16:03:37
Your 'additional specs' mean nothing, include make and model of system or make and model on all components.

Make a bootable CD with Memtest on it and boot to that. Let it run through all tests to see if you have a memory problem.
If it will not boot to Memtest then you might have a problem that the power surge caused such as a fried power supply or motherboard damage at the minimum. You should always have a computer plugged in through a surge protector, or better, a UPS.
If Memtest runs and shows no errors, run your hard drive mfg's utility (or Seatools from Seagate), also via a bootable CD and see if there is a hard drive problem due to the power surge.
Report results.

You have to be a little bit crazy to keep you from going insane.


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#4
June 4, 2013 at 15:50:01
Fingers is right...also let us know desktop or laptop. Because with a desktop you can remove components for checking.

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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