Windows 7 scanner problem

Tags:
Many/various / X86
February 12, 2018 at 17:16:56
Specs: DOS/Win16, lots/varient
Windows 7 home premium 32-bit has some problems with my Onetouch 9420 USB scanner.
Although the scanner is detected and installed, I still can not scan images.

What is the proper way to fix this?


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#1
February 12, 2018 at 17:28:41
"What is the proper way to fix this?"
Try their troubleshooter.

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#2
February 12, 2018 at 17:37:17
Is it new, and hasn’t worked from the day you installed it?

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#3
February 12, 2018 at 17:46:15
If the troubleshooter doesn't help, reinstall their way.
http://support.visioneer.com/Knowle...

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#4
February 12, 2018 at 17:47:32
Windows 7 shows the scanner, but does nothing when you tell it to scan.
I tested the scanner on windows XP and it appears to work with the older OS.


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#5
February 12, 2018 at 17:58:28
Are you reading the above posts, if so, answer all suggestions please.

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#6
February 13, 2018 at 13:02:54
Since there are no Win7 drivers listed, my guess is the scanner isn't supported.

http://support.visioneer.com/produc...


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#7
February 13, 2018 at 14:35:47
try xp drivers in compatibilty mode.

Davidw


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#8
February 14, 2018 at 02:30:29
You may try Vuescan, a shareware program for scanners, that are not supported by current windows versions.

http://www.hamrick.com/


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#9
February 14, 2018 at 12:14:38
None of that stuff works.
Guess I'll grab another old scanner.

Thanks for all the ideas.
.


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#10
February 14, 2018 at 12:38:41
Perhaps install XP inside win-7 in a VM (Virtual Machine), and use scanner that way?

message edited by trvlr


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#11
February 14, 2018 at 13:15:36
"Guess I'll grab another old scanner"

That's the problem, you have an old scanner. Find one that's compatible with Win7.


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