Windows 7 scanner problem

Johnw February 12, 2018 at 17:28:41

"What is the proper way to fix this?" Try their troubleshooter.

trvlr February 12, 2018 at 17:37:17

Is it new, and hasn’t worked from the day you installed it?

Johnw February 12, 2018 at 17:46:15

If the troubleshooter doesn't help, reinstall their way. http://support.visioneer.com/Knowle...

Windows 7 shows the scanner, but does nothing when you tell it to scan. I tested the scanner on windows XP and it appears to work with the older OS.

Johnw February 12, 2018 at 17:58:28

Are you reading the above posts, if so, answer all suggestions please.

riider February 13, 2018 at 13:02:54

Since there are no Win7 drivers listed, my guess is the scanner isn't supported. http://support.visioneer.com/produc...

Davidw February 13, 2018 at 14:35:47

try xp drivers in compatibilty mode. Davidw

paulsep February 14, 2018 at 02:30:29

You may try Vuescan, a shareware program for scanners, that are not supported by current windows versions. http://www.hamrick.com/

None of that stuff works. Guess I'll grab another old scanner. Thanks for all the ideas. .

trvlr February 14, 2018 at 12:38:41

Perhaps install XP inside win-7 in a VM (Virtual Machine), and use scanner that way? message edited by trvlr

riider February 14, 2018 at 13:15:36

"Guess I'll grab another old scanner" That's the problem, you have an old scanner. Find one that's compatible with Win7.