Most cd/dvd drives have a tiny pinhole on the face of the disc tray. If you straighten out a paper clip and push it straight through the hole, you will feel it hit the latch, gently keep pushing till it pops open.
double left click on computer, then right click on the drive and left click on eject Some HELP in posting on Computing.net plus free progs and instructions Cheers
Definitely try #2 first, Then #1 (#3's the same). You have to be a little bit crazy to keep you from going insane.