Solved Windows 7 PC says 2TB HDD is full but I cant see why!

April 4, 2015 at 14:29:44
Specs: Windows 7
I have a 2 Terabyte HD ('c' drive) that until 2 days ago was only partially used (about 36gb). the balance of the capacity was available for storage until yesterday when, all of a sudden I started to see system generated messages telling me the HD was running low on space!
Right clicking on the HD and selecting Properties seemed to confirm this but, when checking folders and files etc (including hidden ones) the total came only 36gb.
I am running Windows 7 Ultimate (64bit) with 16gb RAM on an i7 PC.
Any thoughts?
Geoff

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✔ Best Answer
April 5, 2015 at 11:30:13
MalwareBytes is used on security forums and this one because it is particularly good at unearthing things that the others can miss.

Always pop back and let us know the outcome - thanks



#1
April 4, 2015 at 14:37:51
That is such a dramatic loss I think you should first do a quick malware check:

Run MalwareBytes freebie:
http://filehippo.com/download_malwa...
(green Download button top right - not anything else on the page)
Install and Run the program but before doing its Scan go to "Settings > Detection and Protection" and put a checkmark in "Scan for rootkits". Quarantine anything it finds.

Please copy/paste the log on here

Always pop back and let us know the outcome - thanks


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#2
April 4, 2015 at 15:59:11
I know nothing about this, but I can speculate that if some part
of the operating system can't correctly handle a 2 Terabyte hard
drive, it might think the drive is much smaller than it actually is.

-- Jeff, in Minneapolis


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#3
April 4, 2015 at 18:10:22
"I have a 2 Terabyte HD ('c' drive)"

I don't know why anyone would want a 2TB C-drive? Putting all you eggs in one basket is never a wise move. If you're only gonna run the one huge HDD, it should have several partitions. A reasonably sized C-partition for the OS, another partition for programs, & a 3rd partition for data storage.


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Related Solutions

#4
April 4, 2015 at 18:40:42
I also have a 4 terabyte external HD where I store the majority of my stuff. And I have scanned my 'c' drive with both Kaspersky and IOBit malware fighter and neither revealed any problems.

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#5
April 4, 2015 at 19:00:02
There's no advantage to a single 2TB C-partition, in fact, there are many disadvantages. You should seriously reconsider your strategy. This article is a bit dated, but it explains it well:

http://partition.radified.com/parti...

Here's an excellent (& free) partitioning program:

http://www.easeus.com/partition-man...

message edited by riider


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#6
April 5, 2015 at 00:51:36
Yeah, are you sure the 2 TB drive is set up as a single partition? It's not uncommon for someone to buy a big ole drive and unintentionally only partition a small part of it. What does it look like in disk management?

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#7
April 5, 2015 at 01:07:22
Yes, I am very sure it is a single partition of 2 terabytes. My Partition Manager confirms it.

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#8
April 5, 2015 at 06:27:36
I agree that it does sound like Malware of some type that has infected your system. Running Malwarebytes and posting the results back here in a reply (copy/paste) for others to review is a smart first step. Even if it does appear to remove stuff and you then show normal on the drive, you still may have something lurking still.
I agree that partitioning the hard drive is a better option than one large drive. Either one partition for OS and programs (120GB - 150GB) and the rest for your personal files, or one partition for your OS (80GB - 100GB), one for your programs of about the same size, and the rest for your files. I have used both options. The advantage of these is that if you have to reinstall Windows, it is a simpler matter without disturbing your files. If you keep an image of your primary partition on an external drive, you can easily reimage it back to the drive and since it is a much smaller partition, it stores in a smaller area and takes less time to reimage. And finally, with the OS on its own partition, fragmentation is never as bad and is simpler for Windows to keep it defragmented.
Another note: When you say that you keep your personal files on an external drive, I would advise you that all important files be on at least two drives in case anything goes wrong. If the files are on the internal drive and on the external drive then if either drive goes bad or becomes badly infected then it is a simpler matter to deal with and you loose no data (three places is even better for those files that you absolutely must have).

You have to be a little bit crazy to keep you from going insane.


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#9
April 5, 2015 at 11:30:13
✔ Best Answer
MalwareBytes is used on security forums and this one because it is particularly good at unearthing things that the others can miss.

Always pop back and let us know the outcome - thanks


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#10
April 16, 2015 at 17:38:54
Did MalwareBytes fix it? If so, bear in mind that it usually takes more (free) programs to clear all the nasties right out. We can take it further if you wish.

Always pop back and let us know the outcome - thanks


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