Windows 7 not loading on Compaq laptop

Hewlett-packard Compaq presario cq61-420...
September 25, 2010 at 17:53:15
Specs: Windows 7, 3GB
when i pressed the power button, after the compaq logo is flashed the screen just stayed black, it did not go to windows...please i need help..thanks

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#1
September 26, 2010 at 00:09:08
Have you check BIOS has the hard drive as first boot device ??

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#2
September 26, 2010 at 01:24:09
yes, i did it..there was notebook hard drive and the CD/DVD..i choose the notebook hard drive..still, i had a problem..the good thing though is that sometimes it boots but sometimes it does not..i am just afraid its not going to boot anymore..is this a software or a hardware defect?..can you help me with this please?

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#3
September 26, 2010 at 02:29:58
yes, i did it..there was notebook hard drive and the CD/DVD..i choose the notebook hard drive..still, i had a problem..the good thing though is that sometimes it boots but sometimes it does not..i am just afraid its not going to boot anymore..is this a software or a hardware defect?..can you help me with this please?

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Related Solutions

#4
September 26, 2010 at 12:06:18
if it sometimes boots, wait till you get into the windows, run a checkdisk and check fix damaged sectors, it will set the machine to run a disk check at next boot, while in windows save all your files to an external drive or usb stick.
reboot until the diskcheck starts, let it complete, it will take a while.
if that fails to fix the issue, you can then try a factory reset, boot tap the F9 keey until you get the restore app, it maybe another F key like F10..you can check in the manual or on the compaq site.
a reset will format the C; drive and reinstall your system to the day you bought it.

i hate computers!
but cant help myself....


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