Solved Windows 7 no longer boots

Dell Optiplex 7010 desktop (3.3 ghz inte...
December 5, 2017 at 20:56:54
Specs: Windows 7, P4 2.6GHZ/PC3200 1.5gig
Hi,
I was installing an SD card recovery app and something went wrong, the screen went wonky and everything froze. After rebooting, I got the message "The boot section failed because a required device is inaccessible."
I am writing this from my backup drive, but do not know how to get the other drive going. I could clone this to drive to the other, but would like to get the original working, if possible.
Any suggestions are appreciated.
Thanks,
....... john

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✔ Best Answer
December 8, 2017 at 07:28:05
Hi again,
To the administrator ...... I'm not going to choose a best answer. All of the information provided to me was helpful in one way or another. I appreciate everyone's help.
..... john


#1
December 5, 2017 at 22:25:21
"The boot section failed because a required device is inaccessible."

This sounds to me like a bad hard drive connection so check the cables, try new cables if the connections are already sound.

If new cables make no difference then the hard drive itself may be faulty --- if that's the case you will have to replace it.

The fact that you were installing some software when it happened was just a coincidence perhaps.

message edited by phil22


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#2
December 5, 2017 at 22:34:44
John,

At what point in the installation did the screen go wonky?
Exactly what did you do and/or what did the installation process
do immediately before it happened? Did anything else happen
besides freezing, or was freezing all you meant by the screen
going wonky?

-- Jeff, in Minneapolis


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#3
December 6, 2017 at 06:20:40
Hi Phil,
I tried the connections, different cables also, but it still won't boot past the warning screen. I can access the drive (in Windows) from the backup drive, so maybe it's OK? I'm still thinking it might be just the boot sector that's screwed, but I really don't know.
.... john

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#4
December 6, 2017 at 06:28:40
Hi Jeff,
Well, the installation refused to work, and I kept getting warnings that it wouldn't install. Then the screen took on a kind of skewed distortion, like the image was being ripped in the center. Then the mouse and keyboard refused to work. Then I pushed the power button, and it shut off. I don't think there was any shutdown screen, I honestly don't remember.
..... john

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#5
December 6, 2017 at 07:05:40
I have little experince in op this topic so do not follow up on this right away, but would running chkdsk repair from the backup-drive on the corrupt bootsector-drive be worth a shot?

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#6
December 6, 2017 at 07:12:39
One of the linked utilities below may be able to repair the file system. I suggest you go to Windows Disk Management to see how the drive is configured there. Post all the information for that hard drive here.

Read all the instructions for the utilities prior to using them. Testdisk especially needs to know how the drive was/is partitioned.

https://www.easeus.com/partition-ma...

http://www.cgsecurity.org/wiki/Test...


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#7
December 6, 2017 at 10:12:47
My un-educated opinion is that it is very unlikely that a
messed-up screen, system freeze, and inability to boot are
just coincidental with the installation attempt. I think the
program you were trying to install, or the installation
process, is the culpret. Tell us what you know about it.

However, you may be able to fix the problem even if you
can't tell us anything more about what caused it. Others
here should be able to guide you through restoring the
hard drive's boot sector, or whatever is needed. I don't
know how to do it, but I'm sure it can be done.

-- Jeff, in Minneapolis

message edited by Jeff Root


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#8
December 6, 2017 at 11:30:09
Hi,
I have Easeus, but am not sure how it will help me.
I tried, Test Disk. I didn't know what I was looking for, or what I saw, so I asked it to write an new (MBR??) , which it did; but the problem persists.
... john

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#9
December 6, 2017 at 11:42:14
Hi Jeff,
Well, I haven't done much. I looked at it with UBDC, but didn't really know what I was trying to correct, so ...... ???
As I mentioned above I instructed Test Disk to write a new boot sector (right term??) to it, but that didn't solve it.
I ran check disk on it .. no change.
I ran Malwarebytes ..... no problem there.
Is it possible that I could just replace 'possibly offending' sectors with similar sectors from it's clone, the drive I'm writing from??
If anyone doesn't have any ideas, I'll just try cloning the system I'm writing on to the 'broken' drive. If the drive's faulty, 'then' we'll find out.
One of the problems is that I don't really know what I'm looking for, nor do I understand what I'm being told by Test Disk, etc.
.... john

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#10
December 6, 2017 at 12:26:43
Out of curiosity, have you gone into your BIOS menu, and made sure the drive you want to boot from is selected? The error message would imply the PC is looking for a specific HDD, and it isn't finding it.

How To Ask Questions The Smart Way


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#11
December 6, 2017 at 14:08:28
You didn't post the results found in Windows Disk Management.

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#12
December 6, 2017 at 15:00:10
"I was installing an SD card recovery app"

How about some info about this recovery app? If that's when the problem began, it's also the most likely cause. I doubt it's a bad hardware issue unless it just happened to occur at the exact same time.

Also, the message you posted - "The boot section failed because a required device is inaccessible" should probably be "The boot selection failed because a required device is inaccessible", in which case, there are numerous fixes available. Do you have an external HDD connected or SD card inserted? If so, that could be the problem. See the following: https://neosmart.net/wiki/0xc000000...

message edited by riider


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#13
December 6, 2017 at 19:13:54
Hi Razor,
Yes, I've done that.
...... john

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#14
December 6, 2017 at 19:26:08
Hi OtheHill,
Disk Management doesn't work for some reason. It said something about an MMC snapin, and asked me if I wanted to continue regardless. Now the only way I can close the Disk Management windows is by using the Task Manager.
.... john

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#15
December 6, 2017 at 19:29:57
Hi riider,
I don't recall which app I was trying to install.
I think I'm just going to try cloning my present drive to the 'broken' one,
and be done with it.
..... john

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#16
December 6, 2017 at 19:30:55
Thank you all for your help.
..... john

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#17
December 6, 2017 at 20:35:18
It was probably the install that was the problem. Knowing what might help to understans.
You can run a Start Up Repair from a Windows 7 Repair Disk. You can even run a system restore if you have restore points saved from the repair disk and roll back the entire system to an older date. If you never made a repair disk you can make one from the back up section in Windows 7 and as long as both machines or installations are either 32 bit or both 64 bit then you can use it.
If you already reimaged the drive from the back up via cloning then this is of course too late.
I hope that this helps you or at least anyone else reading this.

You have to be a little bit crazy to keep you from going insane.


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#18
December 7, 2017 at 06:51:06
Hi,
I have cloned the clone to the original drive, and it works fine. I've always had bugs with this system. Although it works quite well, I have never been able to update it (a problem that I think I talked about on this forum), and it has other minor problems, like not being able to access computer management, windows explorer crashing when I scroll the windows folder, and a couple of others. It was given to my daughter when she left her company, so I have nothing except the clone, which I made with the Seagate disc wizard, a very nice utility.
Thank you all for your help. It is much appreciated. I suppose I could have continued to try and track the problem down, but I feel vulnerable without a backup, so I opted to clone it.
..... john

message edited by shakushinnen


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#19
December 7, 2017 at 18:36:28
You can use Tweaking.com to see if you can do some of those repairs BUT if it is a corporate network system you may not have the access level to do it which the problem with computer management would point to.

You have to be a little bit crazy to keep you from going insane.


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#20
December 7, 2017 at 19:46:39
Hi Fingers,
I'll check it out. I have no idea why it has some of these glitches. When I run SFC it tells me that it found corrupt files, but can't repair all of them. I also tried the online image cleanup and it did little if anything. Also the explorer crashes are very odd. If I do a file search, explorer crashes, I think when it access the windows directory. There are other glitches too. However, on the whole, it works fairly well, and I can work around the oddities.
Thanks,
....... john

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#21
December 8, 2017 at 07:28:05
✔ Best Answer
Hi again,
To the administrator ...... I'm not going to choose a best answer. All of the information provided to me was helpful in one way or another. I appreciate everyone's help.
..... john

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#22
December 8, 2017 at 19:07:43
Run the SFC again til it reports all files are restored/repaired.

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#23
December 8, 2017 at 20:33:12
Hi sluc,
Alright. I ran SFC 10 times, and still get the corrupt file message.
More??
...... john

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