Solved windows 7 is dead how do I access dos

March 14, 2013 at 14:25:12
Specs: Windows 64
I installed a Canon camera on my computer it didn't work correctly. I tried to uninstall, wouldn't do it. I tried to overide the first installation. Stated already installed. Now Windows 7 won't work, if desktop does come up, will not open anything including control panel or computer. System restore stated a camera installation didn't work out and needs to be removed. I tried to remove, wound back up where I started. After numerous tries I sometime get a request to log on another way and asks for "wholesale" and password. I've tried all possible passwords but it always kicks me back off after trying too many times. HELP

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March 14, 2013 at 19:35:28
✔ Best Answer
Boot to Safe Mode if possible and do a System Restore to a date well before the install. use "Show more restore points" as needed. Use Install, Repair, or Recovery Disks (boot to) and do a Repair/System Restore as above from there.
If 'wholesale' account is not one you made, then your system must have been owned by someone else before you (even if briefly).
Having that much trouble with Canon camera/software does not make sense, unless it is from a really old camera or you already had an infection, especially uninstalling and causing Windows issues.
I HOPE you are not making things up to get someone to help you crack someone's password.... If so, DON'T BOTHER, that cannot be done here.
Give us more details. If above repairs do not help, you may need to back up your files and perform a Factory Restore and start over.

You have to be a little bit crazy to keep you from going insane.

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March 15, 2013 at 18:35:39
Yes,I am for real and do not want anyone else's password. I have enough trouble with my own computer. I'm using my husbands lap-top which I hate. I have used desk pc's for years. I will be taking mine back to the shop where I had it made up for me in Jan 2013 . The name of shop is wholesale computers, so that's where the user name comes from. When he made it up, he didn't have installation cd for camera, only carried over from only pc. I couldn't get it to boot or go into dos and was hoping to correct it myself. Hopefully I will have it back Mon afternoon tob create another problem. I really appreciate your input and will refer this site to others. Thanks, Gayle

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March 15, 2013 at 19:46:48
There's no real DOS in Windows XP onwards.

One way to retrieve your stuff is to use a Linux Live CD and boot to that. You can then drag and drop your files onto a flash driver.

Always pop back and let us know the outcome - thanks

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