Windows 7 internet keeps disconnecting

Microsoft Windows 7 ultimate 64-bit
December 29, 2009 at 22:30:39
Specs: Windows 7
Every time I stream a movie or download a file, my internet crashes. I have windows 7 on my lap top and have connected it directly to my modem, just like I have this computer is set up; however, it didn't disconnect once in 7 days. When It disconnects, I right click on the network icon and choose "troubleshoot problems". It thinks for a while and then resets the local area connection and it is fine for a few seconds of downloading the movie or file. Then it crashes again. I have unchecked the option "Allow the computer to turn off this device to save power" and don't know what to do. Please help.

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#1
December 30, 2009 at 05:38:04
Can you download normal small sized files?

I guess there's a chance that you've got some kind of spyware or malware that is preventing you from downloading anything. Even if that's not it's intention, it can still cause a connection to break down with the interferance.

Run a spyware scan if you have the software available, and try to use Malwarebytes too. That'll at least rule out the presence of anything malicious that's causing the connection to break

The Definitive Guide to Registry Cleaners &
PC Optimization


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#2
December 31, 2009 at 19:39:28
I have ran Ad-Aware, Spybot, and Malwarebytes. I was able to downlaod all three of them but they are not very big. I am still unable to download any large files or stream any videos or use video on windows live messenger. Any other ideas?

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#3
January 1, 2010 at 06:50:54
I have the same problem. Run dianose and it fixes it but it like everycouple hours I have to reset it. Its a windows 7 problem I have never had this problem untill now... the only thing diffrent is Windows 7

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Related Solutions

#4
January 1, 2010 at 08:54:02
Download the latest network driver for your NIC and see it the problem still persists.

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#5
January 1, 2010 at 13:05:46
tried that also. I have a 780i its random happened three times earlier now its good. just anoying I can't leave and come back to download anything.

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#6
January 1, 2010 at 14:24:14
Ok now I have tried uninstalling Nvidia drivers all together... I will just run off what win 7 provides see if it clears it up.

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#7
January 3, 2010 at 03:43:25
This might not help this problem directly, but if this is a cable or DSL connection, I would definately recommend a firewall router in your case. hardwire for your desktop and probably wireless for your laptop (unless you only want to connect the laptop in the same room, then wired only). The router MAY be better at keeping the connection open and MIGHT solve the problem, BUT it will definately be better and safer for browsing in general.

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#8
January 3, 2010 at 07:56:19
Jerrygildner,
I am not sure what you mean by run dianose and I have uninstalled and reinstalled my network drivers and that hasn't helped...

Any other ideas that i can do to fix this? This is driving me up a wall!!


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#9
January 3, 2010 at 17:47:23
To throw a loop into all of this: I have the same problem with some variations. For no apparent reason, my Lynksys router disconnects on HP Touchsmart Windows 7 via Hughes.net. It's not Hughes - been through the connect modem directly thing - it's the router connection and whatever that entails. No spyware - am certain. Just found this when I came to post the problem. I smell a Windows 7 issue. Since I started out on DOS in the late 80's - I'm pretty good at the smelling - LOL- (actually am totally frustrated and trying to make light of it!). Son dropped laptop. I do love this new puter and was impressed with windows 7 immediately sensing the Lynksys and not having to install anything at all as I did when first hooking up to Hughes via Lynksys. However, maybe within that simplicity lies the problem?? For anyone searching my same issue: disconnect your Lynksys for 30 seconds. Restart computer. You'll be back on - for however long. I can go an hour or a day without a problem. This is THE most rrandom issue I've ever dealt with. Hope someone helps us! Come on Techies!!!
TIA

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#10
January 4, 2010 at 12:55:12
Just wanted to add to the conundrum. It is not recognizing my Lexmark printer off and on in the same random manner! Drivers are updated!!

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#11
January 9, 2010 at 10:19:57
Ok I have tried updated drivers using windows default drivers... Nvidia beta drivers. I still have the same problem...

I thought maybe my Router so I took down my network for 4 days and ran it direct... Still problems...'

Its Windows 7 something about a overload and default gateway...

If it happens right cick on your network open connection and dianose that fixes it... But it shouldn't have to. Hope they fix it soon.


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#12
January 9, 2010 at 17:35:35
Don't you love how you can Google this problem all over the Net but Windows acts like nothing is going on? I have to restart my Lexmark every time I go to use it (unplug - retsart computer) and my Router about 2-3 times a day. I have Norton only for the 30 dday trial. Want to go back to AVG but I'm getting paranoid about making major changes. What do you have for a virus program? Also, have HP Touchsmart with all of this bothersome HP come-with stuff. Do you have any of that?! Nothing else is "monitoring" my usage. I keep cache almost totally empty - and no "crap" running. Excuse my French. Getting REALLY frustrated...!!

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#13
January 9, 2010 at 20:53:13
I'm running out of suggestions. Did this computer come with Windows 7? was this an upgrade from Vista or XP? or 7 Home?
How are you connecting? Maybe the router needs a firmware update!! Especially if it is an older model!!

Trippsmom -- if you are looking for a suggestion on virus program:
I like Webroot AntiVirus with Spy Sweeper www.webroot.com It's reasonable, It works well, It is much leaner than Norton, has many 'shields' that catch virus' and malware before they actually get a foothold. They have a discount multi use plan for 3 or 5 computers (great for families and small offices) and I have been using it for years now.


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#14
January 10, 2010 at 16:14:33
my router is a lynksys WRT310N All updated. Mine is a fresh install had Vista and just bought the Win 7 home version.

I can make it do it on command now. If I try to stream large movie files to my PS3 it stops my connection almost secounds after its starts to play. I think it has something to do with Incomming connections and large files.


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#15
January 18, 2010 at 10:25:11
I have the same problem also, but i just cant fix it i tried every thing, googled for few hours but still... the problem persists. All im hoping is that mycrosoft will do anything, but as long as vista exists they REALY suck. However windows 7 is better but they also SUCK all i want now is to go back to windows xp but i freaking cant! Windows 7 deleted my recovery files from hidden partition and now i cant recover windows xp and my laptop has no cd-rom. And i have not just that problem, i receive physical dumps, some kind of color problems ( it turns very dark over nothing ) and many more. I regret i installed this windows 7!!!

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#16
January 18, 2010 at 12:35:33
Your problem could be drivers. Download latest drivers from motherboard manufacturer for windows 7 specifically as well as any expansion cards (video, network, stc) and install. Then do a windows update to see about any new fixes/patches/security updates and see if that helps you.
I installed windows 7 on a new machine I built and on my daughters laptop that was running Vista, both went without a hitch. I think that most problems with windows 7 are related to upgrading from XP machines, especially older ones. There are major differences between XP and 7 and their drivers and apparently upgrade DVD's do not have all related drivers for XP upgrades, they appear to be more complete for Vista upgrades though, probably because many Vista drivers will actually run under 7 due to their similarities.

I would keep trying to get windows 7 to run on your machine if I was you, but if it comes to it, depending who made your machine, you could probably purchase a recovery disk for your machine, or borrow an XP disk of the same type as long as you have your code to reinstall it.

For more information, start your own thread.


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#17
January 19, 2010 at 12:39:21
are you using firefox or i.e. explorer.??
there is a issue where .NET framework 1.0 causes either browser to stop working with the ability for an outside attack. simply DISABLE this add on. i recommend disabling ALL add ons except you are going to need to get on internet. i.e. flashplayer. i had issues with adobe updater running in the background every 30 minutes i lost all connections. so got rid of everything i didnt need problem solved.this is funny read here about this problem.
http://voices.washingtonpost.com/se...

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#18
January 27, 2010 at 08:29:48
God damn... i dont know how STUPID you have to be to make this "compability" errors while installing older version of windows, but apearantly microsoft is... nice work!!

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