Windows 7 Installed on 2 HDD Partitions

January 20, 2011 at 13:18:30
Specs: Windows 7
My girlfriends roommate (zero technical skills) has a fairly new Dell desktop with Windows 7 (unsure of version). She was having problems with it and Dell tech support eventually told her to reinstall Windows. They didn't walk her through the process and she ended up reinstalling Windows on her main HDD partition and installed a second instance on her recovery partition (16GB capacity, which is almost completely full now). Neither has any of her old programs or files.

Few questions:
1) Does the Windows 7 reinstall wizard walk you through a backup process for non-system programs and files? Would it create the recovery partition? I'm hesitant to reformat it because I don't know if some of her stuff is in there and can still be restored.

2) What's the best way to remove Windows from the recovery partition without reformatting?

Sorry for the nub questions.
Thanks!


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#1
January 20, 2011 at 19:43:10
Leave the recovery partition alone. The recovery partition is where she was able to get the system restored from. No her files are not in there, it was put on the hard drive at the factory so they would not have to include recovery DVD's along with every computer they sell for reinstalling just like she just now had to do. If it were possible, they should have had her back up her files before the reinstall, typically called a 'Factory Restore' because it wipes out the hard drive except the recovery partition and reinstalls the image that was put there for that purpose so the drive is the same as it was when they shipped it originally. Unfortunately, if they were not backed up already (before the restore), it is too late.

You have to be a little bit crazy to keep you from going insane.


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#2
January 20, 2011 at 22:34:45
this information pertains to dell, for any future reference.
http://support.euro.dell.com/suppor...

i hate computers!
but cant help myself....


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