Windows 7 installation errorr

November 10, 2010 at 14:37:46
Specs: Windows 7
I've got a laptop that I'm trying to install Windows 7 on.

I keep getting this error:
"Windows could not set the offline local information. Error code 0x80FE0000"

I've read that it can be caused by a bad burned Windows 7 Disc, not enough space on the hard drive, or some other hardware problem.

I've tried burning the disc at the lowest speed my drive will allow (4x) and the problem persists. Then I made a bootable USB and I'm still getting the error while installing off of that.

I also ran a memory check and it didn't find any problems. So I'm at my wits end, can anyone with more knowledge help me out?


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#1
November 10, 2010 at 16:00:32
Could be low disk space or you could be trying to install it on a logical partition instead of a primary one. That won't work.

When they discover the center of the universe, a lot of people will be disappointed to discover they are not it.
- Bernard Bailey


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#2
November 10, 2010 at 16:18:45
There's 150GB free, and yeah it's on a primary partition.

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#3
November 10, 2010 at 17:14:23
Have you tried installing from the original disk?

When they discover the center of the universe, a lot of people will be disappointed to discover they are not it.
- Bernard Bailey


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Related Solutions

#4
November 10, 2010 at 17:21:49
No it was a digital download from the Microsoft Store. It came in .iso format.

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#5
November 10, 2010 at 18:15:10
It could have been an error with the download. See if the link is still active to download it again or contact MS and see if they will allow you to try again. And/Or take the original ISO file to another computer to burn.

You have to be a little bit crazy to keep you from going insane.
If all else fails, read instructions.


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#6
November 10, 2010 at 18:59:07
I had to send an email to support to request another download I guess. While I'm waiting for that, I'm trying to install XP Pro x64 on the laptop. I've used this disc on numerous machines over the years, so I know the disc is alright.

When the XP setup is starting I get a BSOD with the error code 0x0000007B. I read this is usually driver related. I'm not sure which drivers I may need though.


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#7
November 11, 2010 at 00:09:27
Actually I would use MEMTEST86 and test the memory:

http://www.memtest.org/


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#8
November 11, 2010 at 16:47:24
Well I ran memtest and it returned 0 errors. I also burnt a new disc after redownloading Windows 7, and it still doesn't work. Same with the iso on a bootable usb drive.


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#9
November 11, 2010 at 19:23:48
First, did you run Windows 7 upgrade adviser?
<Make sure you have a full charge AND you have the power cord/charger plugged in>
Second, especially due to the problems you were having, follow this basic path:
Set DVD drive as 1st boot device
Put in install DVD and start.
Choose Custom/Advanced then Format/Partition
Delete the current partition and create a new partition in the available space
Format your new partition (full format)
Then install.
(Your problem with XP may be that this machine has a SATA hard drive and XP does not support SATA without loading SATA drivers from a floppy or specially burned XP install disc (slipstreamed))
If you cannot read the DVD, you may have optical drive problems. If you cannot format/partition, then you may have a problem with your hard drive (download utilities from hard drive manufacturer to test). [assuming you have already ran Memtest through a full cycle]

You have to be a little bit crazy to keep you from going insane.
If all else fails, read instructions.


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#10
November 11, 2010 at 20:18:43
I've actually done exactly as you described. Deleted the partition, created a new partition, formatted and then installed windows onto the new partition. The DVD drive is set as the first device in the boot priority, and the laptop is fully charged and plugged into the outlet.

Earlier the laptop was able to get about 60% through the installation, now it's going to a black screen with only the cursor visible after loading the installation files.

I've tried contacting Acer, but they outright refuse to help since the laptop is out of warranty (since about a month ago)

The hard drive was made by Hitachi, but I'm unable to find any utilities to check for errors.


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#11
November 11, 2010 at 22:31:08
just try another hard drive,
remove 1 stick of mem, and try install, then remove the other and try install.
download the sata driver in particular and install that when asked to do so.
and install any other drivers that you can get for vista or win7.

try installing from a usb stick remember to set the boot option to boot from usb.

if all 4 of these options fail, then you have to think about hardware problems...other than HD and memory.

i hate computers!
but cant help myself....


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