Windows 7 HP laptop screen turns black

February 21, 2012 at 15:16:23
Specs: Windows 7, Pentium dual core CPU 4 GB
Please help! My hp notebook screen turns black and windows shuts down and then will have an error page that asks to restart in normal mode or safe mode.Why is this happening?

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February 23, 2012 at 07:04:47
is your battery charged? I would check that first if you can get it to stay on long enough, maybe they power adapter is bad? or try charging it in another location or check that outlet with another source like a radio,lamp etc to verify that teh outlet is good. but it sounds like the battery is weak, maybe weka enough to power on but then loses power and shuts down improperly which is why you get the start in safe mode message

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