Solved Windows 7 Factory Restore Issues

December 26, 2016 at 20:27:08
Specs: Windows 7
So my windows 7 had a virus that tampered with registry and made it very difficult for me to get new programs to run. this prompted me to backup my files to usb and do a factory restore. it failed to restore so i followed advice from an internet "computer expert" and got the windows 7 iso from their site and chose to reinstall windows. after it finished all my drivers were gone as expected and it wouldnt let me use internet. i used a library pc to get the driver to allow me to access my internet. the only problems i have now are the fact that all my files are still in a "windows.old" folder including the virus i cant remove and the windows updater wont find any updates. ive factory restored a windows vista and a windows xp in the past to get rid of viruses and did so without any issues but this windows 7 is driving me crazy. any help would be greatly appreciated thank you!

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✔ Best Answer
December 28, 2016 at 16:36:38
If you have a Windows.old folder then you did some type of upgrade install, not a clean install.
If you made a USB back up of your files then you should not need the Windows.old folder at all.
If you have a good ISO image for a real Windows installer or decide to download the new recommended one above, You can reinstall it better if you follow these details.
1- Verify that your back up is accessible on another machine. Make another copy to DVD or another computer.
2- Download all of your drivers from the manufacture's web site and save them to a USB drive.
3- Restart with the install disk.
4- Choose Custom Install, then Format/Partition.
5- Delete all partitions. Create a new partition and format it to NTFS.
6- Proceed with the install of Windows 7.
7- Activate it with your current Key.
8- Install your drivers from your USB drive.
9- Register and run Windows Update.
10- Install a good antivirus program.
11- Install programs you know you will need.
12- Copy your back up files back to where they belong.

You have to be a little bit crazy to keep you from going insane.



#1
December 27, 2016 at 01:27:31
You should be able to look through the windows.old folder for media or txt files and manually move them to your current installation--for example, to your Documents folder. But the software/programs needed to run them may need to be installed separately since your fresh install was a generic one and won't include software that a customized factory restore usually has.

Oh, and instead of doing the reinstall you probably first should have tried to eradicate the virus using software designed for that purpose. Then, if that didn't work you could do the reinstall.


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#2
December 27, 2016 at 13:34:54
I agree with DAVE. The 1st thing you should have done was attempt to remove the virus. If your anti-virus couldn't do the job, you should have used a rescue disc. There's probably no point asking questions about the attempted factory restore because you bailed on that operation.

"i followed advice from an internet "computer expert" and got the windows 7 iso from their site and chose to reinstall windows"

It it a legal copy of Windows 7? Did you get it for free? Did you know you can get the ISO file directly from Microsoft provided you have a product key?

https://www.microsoft.com/en-us/sof...

The fact that you have a Windows.old file means that you didn't reinstall Windows 7 correctly. I suggest you start over. If you'll list the make/model of the system you're working with, one of us should be able to help you to reinstall or do the factory restore correctly.

message edited by riider


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#3
December 28, 2016 at 00:11:21
Have you ever used an antivirus program? I wonder why you have so much problems with viruses on your systems. Are you browsing the "dark" internet often?

The windows.old can contain your data files if you have a need to restore those.
Install a proper virus scanner and run a deep scan. Also malware scanners like "malware byte" should be able to clean out most unwanted apps and extension, including those still present in windows.old


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#4
December 28, 2016 at 16:36:38
✔ Best Answer
If you have a Windows.old folder then you did some type of upgrade install, not a clean install.
If you made a USB back up of your files then you should not need the Windows.old folder at all.
If you have a good ISO image for a real Windows installer or decide to download the new recommended one above, You can reinstall it better if you follow these details.
1- Verify that your back up is accessible on another machine. Make another copy to DVD or another computer.
2- Download all of your drivers from the manufacture's web site and save them to a USB drive.
3- Restart with the install disk.
4- Choose Custom Install, then Format/Partition.
5- Delete all partitions. Create a new partition and format it to NTFS.
6- Proceed with the install of Windows 7.
7- Activate it with your current Key.
8- Install your drivers from your USB drive.
9- Register and run Windows Update.
10- Install a good antivirus program.
11- Install programs you know you will need.
12- Copy your back up files back to where they belong.

You have to be a little bit crazy to keep you from going insane.


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