Solved Windows 7 eMachine laptop wont boot up - HDD does not spin

December 15, 2013 at 06:41:27
Specs: Windows 7, P320 Athlon, 3 GB Ram
My laptop (Windows 7, emachines G640, P320 Athlon, 3GB Ram) does not boot up, not even a hard disk spin. I have tried recycling it; turned it off, unplugged it from the mains and removed the battery. Then held down the start button for a full minute, after which I plugged it back in and restarted it. But I got the same result; nothing..

message edited by Jaguarnana


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✔ Best Answer
December 18, 2013 at 05:19:10
You say I note…

This has always been a noisy drive. Also, now the led just blinks intermittently.

How noisey, and what type if noise…; clicks, ticking, groans etc…?

Any of those could/would suggest a drive is possibly faulty - on it's way out; even if like that from the start. Most drives these days are pretty quiet overall. Although sometimes a usb-case/housing can act as sound amplifier to a modest degree… and as a result a drive sound a little noisier than it might otherwise; especially during actual seek 'n read/write operations by the drive's head… But if in general spin mode it is noisey… I'd be somewhat concerned overall… regardless

However, as you have the same situation with another drive installed… it does not sound like it's the (original) drive itself; but likely something internal re' the motherboard; even something as simple as a loose connection… Not entirely unknown for onboard connectors to loosen etc… But that of course means "going inside"… and not everyone is really into that routine…

On-board power supply "might be failing; the chips are reasonably robust these days; but then they can fail… Even plug-in chips can work loose (although not very often an occurrence these days - unless one is really violent with the kit…)?

If you put the original drive into another system, does it show there - at least try to boot etc; does the drive led (if there is one on that system) show/indicate there is a drive there? Even better of course connect to another system via usb adapter (as suggested earlier)? I f the drive shows up via usb - then it's not the drive… Something is amiss in the drive's laptop original home…

I find a usb-adpater kit invaluable these days; both to test a drive, and also to temporarily access one via a working system...



#1
December 15, 2013 at 07:58:59
It's possible that the hard drive has failed, in which case it will have to be replaced with a new one.

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#2
December 15, 2013 at 08:22:48
Does "anything" happen when you switch it on - as in anything light up - anywhere (screen, any "pilot lights" on the main keyboard area, etc.)?

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#3
December 15, 2013 at 14:56:50
Thanks phil22 and trvlr,
I have switched the hard disk and the same thing happens. The light comes up, but not the hard disk light. And then nothing happens.

Any other ideas.

Thanks for your time guys.


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Related Solutions

#4
December 15, 2013 at 15:29:23
Can you confirm if anything comes up on the screen at all?

Eg; Does the usual, initial BIOS POST screen appear at switch on?

Can you get into the BIOS (Usually by tapping the F2 key)?

Is there power to the DVD R/W drive (does it light/spin/eject)?


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#5
December 15, 2013 at 15:37:23
Are you ok with a voltmeter, and perhaps going inside the case to check a few things... At the least to disconnect the drive, remove it and then check volts on the drive connector/plug?

Similarly are you able to get the use of a USB adapter so as to test the drive on another system - via usb connection?


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#6
December 15, 2013 at 15:47:21
Ok, thanks again trvlr. I'll try that and see. Ihave a similar laptop I can check the hdd with. I dont have a voltmeter. Interesting though. Thanks for your time. I ll let you know how I get on.


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#7
December 15, 2013 at 16:21:18
All you need to discover of course if it will spin up in another system. If it does... don't let it do more than that...

A usb adapter can be a better way sometimes to test a drive out when it appears not to power up in its normal situation.

If you can feel the drive when powered up - wherever you put it for testing... see if there is any sense of motion within it; "frustrated vibrations" as it were - due to not being able to actually "spin"...

If so... then it may have "jammed" and there is one approach that may allow some brief access periods; if only transfer data off it...


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#8
December 15, 2013 at 20:41:02
How is it you are certain the drive isn't spinning up? Drives can be pretty quiet. Did you put your ear next to it? Or was it just that the HD led didn't come on?

It sounds like an as yet unidentified hardware problem probably not related to the hard drive. Try powering it up with no drive connected. Does anything show on the screen? If not, it's not the drive.


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#9
December 16, 2013 at 08:37:03
Does your system have any sort of hard drive diagnostics? If it's not a homemade computer then check with your OEM on how to access them - most OEM systems have them.

If it says the hard drive is fine I'd say you've already come up with your solution - the power or data flow is out of whack on the port connecting the hard drive to the rest of the computer and you'll need to replace your motherboard.


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#10
December 17, 2013 at 05:53:36
Hi Peet100,

Thanks for your response. No, I don't get that far at all..

Nothing comes up. I don't get to the BIOS post screen, so cant access the BIOS.
However, power gets to the DVD drive as normal...


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#11
December 17, 2013 at 05:56:25
Hi DAVEINCAPS,

Thanks. This has always been a noisy drive. Also, now the led just blinks intermittently.
I'll try powering it up without the drive and advise what I get..

Thanks for your time...


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#12
December 17, 2013 at 05:59:52
Hi techninja,

Thanks for your response. It is definitely not home made. And I am sure it did come with diagnostic tools.. but how do I get to those if I cannot boot up the machine.. I am going to try DAVEINCAPS suggestion first; booting without the hard disk. And take it from there..

It is not looking good.

But I really appreciate everyone taking the time to respond. Thank you all very much.


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#13
December 18, 2013 at 04:16:16
try to start tapping f2 while hitting on button keep tapping to see if you get bios or not see if this works or not some times the button you you tap is delete just my two cents worth and maybe a start

Davidw


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#14
December 18, 2013 at 05:19:10
✔ Best Answer
You say I note…

This has always been a noisy drive. Also, now the led just blinks intermittently.

How noisey, and what type if noise…; clicks, ticking, groans etc…?

Any of those could/would suggest a drive is possibly faulty - on it's way out; even if like that from the start. Most drives these days are pretty quiet overall. Although sometimes a usb-case/housing can act as sound amplifier to a modest degree… and as a result a drive sound a little noisier than it might otherwise; especially during actual seek 'n read/write operations by the drive's head… But if in general spin mode it is noisey… I'd be somewhat concerned overall… regardless

However, as you have the same situation with another drive installed… it does not sound like it's the (original) drive itself; but likely something internal re' the motherboard; even something as simple as a loose connection… Not entirely unknown for onboard connectors to loosen etc… But that of course means "going inside"… and not everyone is really into that routine…

On-board power supply "might be failing; the chips are reasonably robust these days; but then they can fail… Even plug-in chips can work loose (although not very often an occurrence these days - unless one is really violent with the kit…)?

If you put the original drive into another system, does it show there - at least try to boot etc; does the drive led (if there is one on that system) show/indicate there is a drive there? Even better of course connect to another system via usb adapter (as suggested earlier)? I f the drive shows up via usb - then it's not the drive… Something is amiss in the drive's laptop original home…

I find a usb-adpater kit invaluable these days; both to test a drive, and also to temporarily access one via a working system...


Report •

#15
December 18, 2013 at 07:48:22
Thanks again trvlr,
No, not that type of noisey, just that you can actually hear it spinning. My other laptop is absolutely silent..hence the comparison.
I am quite comfortable going inside as you put, and have done. I have checked every conceivable connection and made sure they are attached as expected.

I don't have a usb-adapter kit, but sounds like the way to go..

But first I am going to try the drive in another system.
So far I am leaning towards not the drive been the problem as another drive did not work on the machine anyway..Looking gloomy for me for Xmas...

message edited by Jaguarnana


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#16
December 18, 2013 at 11:44:23
I guess the fan doesn't kick in either, as part of the initial self-test?
Not looking good is it?

I recently scrapped a Samsung laptop with the exact symptoms you describe:
No BIOS POST - not a glimmer of life on the screen, yet power to the DVD drive.

Just in case - I removed most of the hardware attached to the mobo (hard drive, RAM sticks) and powered up again, still no POST.

Nothing obviously wrong on the mobo that I could see, but in any event, repairs at mobo level are beyond my scope. I ain't gonna attempt to replace chips and surface mounted components - no Sir!

Before you give up on it. It's worth disconnecting the RAM sticks, HDD and even the DVD drive (one screw.. it slides out).
Clutching at straws, I know, but there's a remote possibility that a severe fault on any of them could pull down a rail and prevent the BIOS functioning.
It only takes a couple of minutes to pull them out, so worth a try.

If no joy, then let's hope Santa will be kind to you. ;o)


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