Windows 7 Direct3D 11 option not available

April 17, 2011 at 04:34:06
Specs: Windows 7
Dear all,
I've just installed a game in Windows 7. However, after installing, i couldn't start the game. An error came up like this:
"Could not find any compatible Direct3D devices. Please make sure that the correct graphics driver is installed on your system, and Direct3D acceleration is enabled".
I did come to the DirectX Diagnostic Tool to check. In System tab, i found that DirectX version is DirectX 11. In Display tab, all three DirectX features "DirectDraw, Direct3D and AGP Texture acceleration" are all not available. And i couldn't find the "Enable" button to activate. It's not like Windows XP that you can find "Enable" and "Disable" buttons. It appeared nothing here but "Not available" line.
I've already installed DirectX 11 SDK and DirectX 11 End User Runtimes. I also try to update graphics driver (however, windows 7 announced that the current driver is up to date).
I'm using Laptop Compaq Presario CQ42 262TU; Intel® Core™ i3-370M (2*2.40GHz, 4Threads);Intel® Graphics Media Accelerator HD 500.

PLEASE HELP ME WITH THIS SITUATION!!!


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#1
April 17, 2011 at 08:00:29
I don't believe your graphics chip is compatible with DX11. From what I found (linked below), your HD 500 is DX 10 compatible.

http://www.notebookcheck.net/Intel-...


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