Solved Windows 7 computer won't boot

Dell Latitude e6510 laptop computer (int...
March 4, 2018 at 15:02:52
Specs: Windows 7, Core i5/4Gb
I have an old Windows 7 computer that will not boot. I made a CD for Lazesoft and changed the boot sequence. After the program loaded, I tried Lazesoft Windows Recovery and got the message "No Hard disk was detected." I then tried "Load Driver"and then tried "Drivers" which contained "en-US", "etc" and "UMDF" but all appeared to be empty. What/Where is the driver I need to boot the computer?

Thank you.
Brian W


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✔ Best Answer
March 4, 2018 at 18:58:44
Slide the HD out ( remove any securing screws ) boot the comp & then turn it off.
Slide the HD back into it's slot, replace any screws, put the cover back on & test.
https://www.youtube.com/watch?v=qHB...

If that fails, take the HD out & slave it to another comp & run chkdsk on it.

message edited by Johnw



#1
March 4, 2018 at 15:52:45
Hi again Brian, do you have a spare HD to test.
If that boots, we have isolated the problem.

Also, is the HD being seen in the first screen in the Bios?

message edited by Johnw


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#2
March 4, 2018 at 17:06:02
Johnw,

Thank you for your response. I do not have another HD to test. I ran the BIOS diagnostic program and it showed a hard drive failure.

Brian W


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#3
March 4, 2018 at 17:08:26
"BIOS diagnostic program and it showed a hard drive failure"
What position is it on the connecting ribbon cable?
Is it on the middle or end connection?

message edited by Johnw


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Related Solutions

#4
March 4, 2018 at 17:20:39
Johnw,

It is a laptop computer so I can not see the location of the connecting ribbon cable; however, it is a SATA hard drive.

Thank you.
Brian W


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#5
March 4, 2018 at 17:25:54
"It is a laptop computer"
Ok Brian, that eliminates those possibles.

Check with people to see if they have a spare HD, so you can test, I have 3 myself, salvaged from unrepairable laptops.


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#6
March 4, 2018 at 17:53:29
Johnw,

I most likely will not be able to get a spare HD; is the installed HD salvageable with Lazesoft or a comparable program?

Thank you.
Brian W


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#7
March 4, 2018 at 18:01:11
If you are now saying Lazesoft can see the drive, run chkdsk.

Screenshot ( SS )
http://i.imgur.com/c9viJO4.gif
http://fs5.directupload.net/images/...

Once you have a command prompt, Copy & Paste > chkdsk c: /f /r and then press <Enter>


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#8
March 4, 2018 at 18:06:56
Johnw,

Lazesoft can not detect the hard drive so I am not able to run chkdsk. It said to “Load Drivers” which I was unable to do.

Thank you.
Brian W


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#9
March 4, 2018 at 18:12:36
Lazesoft has a File manager, can that see the drive?

Also, you haven't told me if the bios first screen shows the drive.


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#10
March 4, 2018 at 18:29:26
Johnw,

The BIOS Setup > System Information shows the primary drive. The Lazesoft File Manager shows

Boot (x:)
D:
DVD_ROM (E:)
Recovery (C:)

Thank you.
Brian W


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#11
March 4, 2018 at 18:44:08
"The Lazesoft File Manager shows"
Can you see any of your files that you know were on the W7 drive.

Uploading screenshots or photos makes things a lot easier for me.

Use this.
No time delays/Captcha-I'm not a Robot/account/registration needed. Give us the link please.
http://www.fileconvoy.com/index.php


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#12
March 4, 2018 at 18:51:42
Johnw,

No, I can not see any files using File Manager.

Thank you.
Brian W


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#13
March 4, 2018 at 18:58:44
✔ Best Answer
Slide the HD out ( remove any securing screws ) boot the comp & then turn it off.
Slide the HD back into it's slot, replace any screws, put the cover back on & test.
https://www.youtube.com/watch?v=qHB...

If that fails, take the HD out & slave it to another comp & run chkdsk on it.

message edited by Johnw


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#14
March 4, 2018 at 19:13:42
Johnw,

I can do the first part removing and then reinstalling the hard drive. I do not understand “..slave it to another comp ...” How is that done?

Thank you.
Brian W


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#15
March 4, 2018 at 19:16:22
Lets do the first step & see if it works Brian.

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#16
March 5, 2018 at 05:24:14
Johnw,

I removed the hard drive and then reinstalled it. I then ran the Diagnostics and got error code 2000-0146. When I looked that code up, it said hard drive should be replaced. I then ran Custom diagnostic for hard drive and got error code 0f00:1332.

It seems to me, after running all of these tests and trying to use Lazesofr Recovery, that the hard drive is not repairable. Do you agree?

Thank you.
Brian W


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#17
March 5, 2018 at 05:34:49
"that the hard drive is not repairable. Do you agree?"
Sure looks that way Brian, re seating the drive was my second last test, running chkdsk the last.

"“..slave it to another comp ...” How is that done?"
That means connect/attach to another comp, just the same as adding a second hard drive.
It doesn't have to be bolted in.

It can either use spare cables on the host comp or use an USB connecter.

Obviously I have no idea what is available on the host or your accessories.

message edited by Johnw


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#18
March 5, 2018 at 06:59:07
Johnw,

I removed the hard drive from the laptop and put it into a SATA hard drive enclosure that I knew was working. The hard drive did not work so I guess that’s it. I was considering buying a replacement drive and an operating system as the operating system was pre-installed. I checked with Dell and the most recent version of operating system that the computer can use is Windows 7. Now I don’t think that I am going to buy those items as it seems foolish to spend money on a computer that is immediately outdated.

Thank you for your assistance.
Brian W


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#19
March 5, 2018 at 11:51:50
Windows 7 is not too bad yet but laptops over 4 or 5 years old are rarely that great anymore. It will be slow and have battery and charger problems. I think that retiring it is the best choice. If the laptop was exceptional in its day then it might have some use left in it but otherwise I doubt it.

You have to be a little bit crazy to keep you from going insane.


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#20
March 5, 2018 at 14:40:19
The hard drive is shot. In the meantime, you can run Linux off a bootable DVD or USB flash drive, no hard drive is required. I recommend Mint 18.3 Xfce.

https://linuxmint.com/rel_sylvia_xf...
https://linuxmint.com/rel_sylvia_xf...

Download the ISO, burn it to a DVD using ImgBurn (or similar), then just boot off the disc & enjoy!
http://www.imgburn.com/


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#21
March 5, 2018 at 15:10:43
"that the computer can use is Windows 7"
Windows 7 is Free still & you use your product key, but you still have to buy an hard drive, so that makes it not worth it.

Running Linux Mint from the disk is a good idea, very handy if your main comp fails, just right click on the ISO & select burn.

message edited by Johnw


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#22
March 6, 2018 at 08:17:18
Fingers,

Thank you for your suggestion. I am not going to replace the hard drive but I am now considering using it for Linux.

Brian W


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#23
March 6, 2018 at 08:18:48
riider,

Thank you for your suggestion. I will consider using the laptop for Linux.

Brian W


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#24
March 6, 2018 at 08:20:52
Johnw,

I am not going to replace the hard drive and am considering using Linux.

Thank you for your assistance in resolving this issue.

Brian W


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