Windows 7 Bluescreened and i need to find out why

Dell / Inspiron 9100...
August 11, 2012 at 12:34:11
Specs: Windows 7, pentium 4 3.2HT/2gb
twice in the past two week windows 7 has blue-screened both times there was only one thing in common. i was listening to music on iTunes. here is the report

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: fe
BCP1: 00000004
BCP2: 86D10678
BCP3: 86D8CF28
BCP4: 852F2290
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
D:\Windows\Minidump\081112-21496-01.dmp
D:\Users\TTpower\AppData\Local\Temp\WER-42697-0.sysdata.xml

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D:\Windows\system32\en-US\erofflps.txt


i really want to know if its just itunes? cause my cpu and ram where no where near max and disc usage was normal. i should note that the between the first and second time i have reinstalled windows. the 1st time it happened i had been using the computer for about a year. after it happened i reinstalled windows. then it just happened again which leads me to believe its itunes but i want to be sure before i stop using it.

If you can't play youtube (320p) on newer computers, then you know you got ripped off


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#1
August 11, 2012 at 12:42:42
0xFE = BUGCODE_USB_DRIVER
Some USB device is malfunctioning, or has bad drivers. Find out what it is, and either update the drivers, or disconnect and stop using that device.

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#2
August 11, 2012 at 12:44:08
after my computer restarted i had to unplug my wifi adapter cause it had been disabled. could that be it?

If you can't play youtube (320p) on newer computers, then you know you got ripped off


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#3
August 11, 2012 at 13:02:44
Could be. It's impossible to tell with the level of information the event gives you, so you'll probably need to do some trial and error.

There might be enough information in the minidump, but to be honest I've never attempted it.

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#4
August 11, 2012 at 13:28:33
ill just reinstall my drivers for the network adapter and wait and see

If you can't play youtube (320p) on newer computers, then you know you got ripped off


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#5
August 11, 2012 at 13:48:48
You can try that, but I'd assume reinstalling Windows is about the most extreme version of reinstalling drivers possible. I would look for updated drivers, uninstall the old drivers, and install the new drivers.

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