Solved Windows 7 Blue Screen Of Death while gaming

July 8, 2012 at 02:29:19
Specs: Windows 7, 4 gb
I am getting BSOD while gaming (onl). Below are the two problems causing the BSOD. I am running Windows 7 (64) , AMD Athlon 64 x 2 dual core processor, 4 gb ram Saphire HD 5450 graphics card.

atikmdag.sys atikmdag.sys+6539e8 fffff880`04a6c000 fffff880`0552b000 0x00abf000 0x4f598161 09/03/2012 07:04:49
ntoskrnl.exe ntoskrnl.exe+d48c9 fffff800`02e4e000 fffff800`03437000 0x005e9000 0x4e02aaa3 23/06/2011 05:53:23 Microsoft® Windows® Operating System NT Kernel & System 6.1.7601.17640 (win7sp1_gdr.110622-1506) Microsoft Corporation C:\Windows\system32\ntoskrnl.exe
Does anyone have any suggestions on how to combat this?


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✔ Best Answer
July 8, 2012 at 20:13:45
Are there any messages in the Event Viewer? You may want to run GPU Temp and Core Temp while playing and monitor your temps to see if anything is getting too hot.

Tony



#1
July 8, 2012 at 06:35:07
The HD 5450 is an HTPC card, not a gaming card. Looks like it has something to do with your graphics drivers. Try installing the newest ones:

http://support.amd.com/us/gpudownlo...


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#2
July 8, 2012 at 06:41:12
I did install the newest drivers from AMD...and still the same results.....and the card should have no problems running the game that I use...I had an inferior card for 2 years before this one and it handled everything just fine - until the card quit on me :)

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#3
July 8, 2012 at 13:47:02
AMD Athlon X2 64..You should get that old thing updated, Its like 7 years old. It's not really a gaming material anymore. I have an old laptop with that CPU, It's now an linux.


Anyway... Ask yourself, why did BSOD happened, (for your gaming, check it current system req., If its your hardware, replace it with a newer one).
Use system restore to the point the system was running fine.
Remove all bad regedit.
Scan for viruses.
Update everything (service packs, BIOS, hardware driver firmware, etc)
Set your BIOS at Default.
Memory test.


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Related Solutions

#4
July 8, 2012 at 14:52:57
What PSU do you have? Is it all games or only certain games?

Tony


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#5
July 8, 2012 at 20:07:32
Not quite sure about the PSU - i think 500 watts....and as I only use one web based game (TWO) I cant really say regarding other games.

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#6
July 8, 2012 at 20:13:45
✔ Best Answer
Are there any messages in the Event Viewer? You may want to run GPU Temp and Core Temp while playing and monitor your temps to see if anything is getting too hot.

Tony


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#7
July 8, 2012 at 21:26:02
no messages that I can see in the event viewer.....GPU core at 60c

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#8
July 8, 2012 at 21:32:56
So it doesn't crash every time?
Is this something that recently started happening?
Is this a new card or have you had it a while and it just now started acting up?
Does the card pass dxdiag tests?

Download GPU-Z and take a screenshot of it and link it here.

When you installed the latest drivers did you first completely remove the old driver? Below are the steps I usually take to completely uninstall an old GPU driver:

Uninstall driver via Add/Remove Programs
Reboot into Safe Mode
Run a driver cleaning application such as Driver Cleaner Pro or Driver Sweeper Pro
Reboot
Install new driver.

This may be worth looking at: http://creativedaze.net/?p=24

Tony


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#9
July 8, 2012 at 23:04:55
It only crashes when I play the game....otherwise its fine. The problems started with my previous card - which was Raedon x550
but the graphics were all distorted so I assumed the card was done and then got a new card and instead of installing the drivers from the disc I downloaded the latest drivers from AMD and installed and yes I did remove the old driver first - with "ÿour uninstaller" - which is supposed to remove everything connected to the old driver.

dxdiag reports no problems.....
I can try following the steps you outlined and see if can help
I have a screen shot of GPU-Z but how do I attach the file here?


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#10
July 8, 2012 at 23:17:16
You can't directly. You have to upload it to a free image host and then link it here.

I would try uninstalling it the way I mentioned, and then reinstall it. It's important to use a tool specifically designed to remove all traces of a driver.

Tony


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#11
July 8, 2012 at 23:25:29
this is where the file is: http://www.freeimagehosting.net/hnbzx
And I was sure the ÿour uninstaller was supposed to remove all traces of the driver.

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#12
July 8, 2012 at 23:36:07
GPU-Z info looks fine. Only thing I notice is that you're running a PCI-e 2.1 card in a PCI-e 1.1 slot, but as far as I know they should be backwards compatible.

The driver says 12.3 but there are later versions. I would start by removing your current driver and install the latest from AMD.

Tony


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