Windows 7 and ATI Radeon 2600

Lenovo Ati radeon hd 2600 xt - graphics...
March 8, 2010 at 03:55:04
Specs: Windows 7, 3.16Ghz/4Gig
I have a HP 20" laptop with a Radeon 2600 video card, 2gb Ram. I have installed windows 7 and am having issues with the vid card driver dropping out and then recovering. I have been to the ATI site and the HP site and downloaded and tried every driver suggested, but I still get the driver dropping out and the screen freezing then unfreezing then freezing again then windows says the video driver has now recovered but still crashes on me. Any ideas would be grateful. This also applies when I reinstall and have no other programs running other than what win 7 puts in
cheers

Pete


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#1
March 8, 2010 at 06:29:48
What was the previous OS on the notebook ? What is the version of the driver you are using now that gives you TDR issues ? Is Win 7 installed clean or upgraded over the previous Windows version ? Does Ati provide drivers for notebooks ? Why do you say HP suggests drivers ?

Sorry too many questions.

Regards

SuatCINI


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#2
March 8, 2010 at 07:13:36
Previous op system was Vista Premium. version of driver is 8.632.1.2000 supplied by windows 7. It is a clean win 7 install.ATI and HP suggest the correct driver for this model HDX9003TX notebook and are both the same but still give me constant intermittent freezing. It will freeze 3 times then come good until something using more graphics power happens then will freeze again 3 times and so on and so forth. It is OK at present while most of my screen is text. I have tried the drivers suggested for win 7, vista and XP but still have the same problem
It was fine before I decided to upgrade the driver as suggested by Fetch-It.

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#3
March 8, 2010 at 09:22:09
Was it Windows built-in gfx drivers that ran fine ? By the way, you cannot install Win XP gfx drivers on Win 7. Win Vista drivers O.K.

The issue you are experiencing is called Timeout Detection and Recovery in which Windows desktop appears stopped and the screen blacks out for a few seconds but background operations continue, for example sound. The good thing is, mostly, you do not lose any work you are doing at the time the issue happens because desktop functionality resumes.

I suggest you return to the previous drivers that work fine until a solution is found. You can use Windows restore function to return to a previous time when your gfx card worked properly.

Regards

SuatCINI


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Related Solutions

#4
March 8, 2010 at 21:16:19
SuatCINI

The TDR as you describe is the issue by the looks of it. I have installed the latest version of the driver from ATI and will persevere with the issue for the time being. However I will not upgrade my big box until ATI sort the problem out, so will stay with Vista on it as I need the graphics power for Photoshop for my studies

Thank you for your help

Pete


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#5
March 9, 2010 at 14:56:08
General,

Have you attempted to go to ATI's website directly to download the appropriate driver? Also, prior to moving to Windows 7 did you run the Windows 7 Upgrade Advisor?
To determine if your current computer configuration will be compatible with Windows 7 please go to the following link: http://www.microsoft.com/windows/wi...

Another resource to verify compatibility is available at the Microsoft Windows 7 Compatibility Center located at the following link: http://www.microsoft.com/windows/co...

Jessica
Microsoft Windows Client Team


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#6
March 10, 2010 at 08:09:32
Jessica,

Thanks for the reply.
I didnt run the upgrade advisor as I knew the specs on this machine were adequate.
I have located and installed the latest driver from the ATI website and the problem is still present. It is intermittent and locks my screen for a few seconds then blacks out my screen for a couple of seconds then starts again as though nothing had happened. It appears that the number of clicks I do with the mouse before the event decides on how many times the screen blanks. My work, at the time of the incident, doesnt appear to be affected. The issue generally occurs when I do anything involving graphics including just moving windows around. This page is fine as it is mostly text.
I already have Windows 7 (genuine) installed on this machine, a HP HDX9003TX Laptop, and this is the only problem I have. All other hardware is working correctly.
I have just run advisor and as suspected my machine is well able to handle the operating system.

cheers

Peter


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#7
June 2, 2010 at 06:48:03
Pete,

I am having exactly the same problems with my HP HDX9003TX after upgrading to window 7 and the new ATI Radeon 2600 driver (4/5/10).

Have you resolved the TDR video restart issue? I cannot find a stable ATI driver at all so have had to revert back to the standard VGA driver!!

John.


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#8
June 2, 2010 at 09:45:29
Try using an older ATI driver then.

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#9
June 3, 2010 at 11:18:02
Hi John58

I have just reinstalled Windows 7 on my big laptop again but to no avail. Using the new ATI 10.35 doesnt help. Will uninstall the ATI and go backwards untill I find the correct driver. Will try the VGA as well
Let me know if find an answer as I really want Win 7 on this great laptop

cheers

Pete!


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#10
June 3, 2010 at 15:18:33
Hi John58

I had read this elsewhere

As I cant find a graphics driver to suit, I just got rid of Aero desktop and reverted back to normal windows. Although not as flash as Aero at least it is no stable and doesnt freeze.
Hope this helps

cheers

Pete


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