windows 7 administrator password not accepted

Microsoft Windows 7 home premium
December 24, 2010 at 01:30:45
Specs: Windows 7, M 450 2.4 GHz 4 Gb
When I am logged on as a standard user, if i try to install or run anything (such as a diagnostic tool from Microsoft) or even if I try to run a Disk Cleaner, it asks for an administrator password, and it brings up the administrator account name, but it will not accept the administrator password! It says it's a bad user name or password.
I even tried changing the standard account I was using into an administrator account, and they both come up as choices, so it looks like I could enter the password to either one, but NEITHER password is recognized or accepted!

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#1
December 24, 2010 at 02:48:40
well if you forgot the admin account, it might be an idea to ask whoever setup the machine for you.
or you can save your files and do a system restore, and then your machine will be as it was the day it was bought, you can then put back your files and its all sorted..

i hate computers!
but cant help myself....


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#2
December 24, 2010 at 04:58:07
Did you try just hitting the enter key when prompted for the password?

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#3
December 24, 2010 at 23:40:28
I didn't forget my admin account password. The first account I set up was an admin account by default. I do know the password and I am able to log into that account. I also set up a second account as a standard user. When I am on this standard user account, is when ihave a problem. I try to do certain stuff and it asks for an administrator password. It displays the admin account name and asks for the password. I type in the correct password (the same one I use to log into that account) and it says bad account or password.

I have tried the correct password, the password for the standard user account, and yes, even just hitting Enter. I get the same error.

I even tried changing the standard user to an admin and i still get the message asking for an admin password, only it gives me a choice of the two accounts. It won't accept either password on either account. Same error message.


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#4
December 25, 2010 at 07:50:19
"I try to do certain stuff and it asks for an administrator password".

I think the key to that statement is AN administrator password.

There are a couple of possibilities going on. I suggest you boot into Windows 7 using the default administrator account and then go to Control panel> user accounts. Make some changes to the second account to include the user name and password, if possible and grant administrator privileges. I think there is also an option for the password to never expire. You can hit enter when changing the password to not require one.


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