Win7 won't open

Derek May 13, 2011 at 17:03:00

Can you get into Safe Mode? In which case you could use Windows Restore. Please come back and let us know the outcome.

How do I get into safe mode? When I turn the computer on a little picture with my name comes up and when I hit enter it asks for a password. I tried using admin as a password but that doesn't work. I would really appreciate your help but please keep it simple cuz I'm not technically savvy.

Ok, i found out how to get into safe mode but what do I do from there. I started in safe mode but it only took me back to where I couldn't log in in the first place.

Derek May 13, 2011 at 18:08:45

Sorry, then I can't help. If you Google around there are several hits on resetting passwords but not without some risk. Keep watching this post in case someone else comes along with some bright idea. Please come back and let us know the outcome.

Mary May 13, 2011 at 21:43:49

I did a search and found some lenova forums that might help. Mary

princecorum May 13, 2011 at 22:30:34

a factory reset is all you can do, use a linux boot disk to save your files and then factory reset your machine. nothing else works.. i hate computers! but cant help myself....

Thanks for your reply but I didn't have any luck finding an answer there.