Win7 says 500GB external USB HDD is corrupted

Microsoft Windows 7 home premium 64-bit
October 13, 2010 at 01:51:53
Specs: Windows 7
tried to use windows backup to an external maxtor one touch (500gb) and windows keeps saying the disk is corrupt or is unreadable and to perform a scan disk operation. So I start it and it never completes and seems to make my machine unstable or a virus on the external drive is getting on my machine and messing things up, like running windows update will say it is installing 14,768 updates.... then it will crash after starting up, Then if you use the machine without fixing it it will fail to turn on the monitor but the hard drive seems to run..... please help

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#1
October 13, 2010 at 07:21:33
try the external drive with a new data cable and in a different port.
take off the external drive, do a system restore on your system, virus check, spyware check, malwarebytes check,
you may download drive tools from maxtor (all free) to check that your drive is good.
once you are sure your machine if ok, reattach the defective drive (with all realtime AV, Spy and malware progs running) and then scan that with all the AV, spy and malware checkers.

should this not fix your issues it maybe worthwhile to format the drive (if you do not have too much valuable data on it).that should get rid of any virus's you may have picked up.

finally if all fails, totally wipe the defective drive, using the tools from maxtor. and save your files and do a factory reset on the main drive.

i hate computers!
but cant help myself....


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