win7 live mail 2012 pictures opening as text

September 2, 2013 at 06:06:00
Specs: Windows 7
when i open an email in live mail an attached picture is shown as a text block with random characters

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#1
September 2, 2013 at 09:49:40
Could be the senders issue. Send yourself an email with an attached picture and see if you get the same result when it arrives.

Always pop back and let us know the outcome - thanks


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#2
September 2, 2013 at 11:52:52
I have sent a test message with picture from a separate isp mail host account the account which is attached to windows live is a btopenworld yahoo account the pictures display on the web mail site but not when downloaded to the windows live client they convert to a random text block

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#3
September 2, 2013 at 12:11:53
Sounds like your WLM is corrupted. You can repair Windows Live Essentials (which includes WLM) like this:
http://smallbusiness.chron.com/repa...

This should be safe to do but just the same I would be inclined to first backup any important emails.

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
September 2, 2013 at 13:24:21
Is it possible this is just a file-type association problem such as that you set Notepad to be the default program for this file-type rather than a graphics viewer program? With the email opened in Windows Live Messenger, right-click the attachment file at the top and save it to your desktop. Scan it for malware as you should always do with downloaded files, then try to open it. What program does the picture open in?

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#5
September 2, 2013 at 13:28:17
Good thought at #4. Best check that out before my #3.

Always pop back and let us know the outcome - thanks


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#6
September 3, 2013 at 02:01:31
the file is a jpeg file, sent to BTyahoo server as an attachment, cannot check the download as it is embedded in the live email account, i can forward the email from the web account to my isp account and it works fine and comes in as an attachment, the repair link does not work Error 404

the body text is displayed in HTML and the picture is displayed as if you have opened a picture rather than inserted a picture into a word document there are no shown file associations for email attachments

message edited by co2thai


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#7
September 3, 2013 at 08:19:19
I assume you can't right click and save the embedded picture? If you can it will probably have a strange long name and it would be interesting to know if it then opens.

Otherwise, if your saved jpg files open properly then about the only thing I can suggest is the repair in my link in response #3.

Always pop back and let us know the outcome - thanks


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#8
September 3, 2013 at 09:42:07
The embedded picture is not displayed as a picture: - if you open MS Word and then go to open and select a picture you will find it opens as random text as you should be inserting pictures not opening them in MS Word; that is how it appears in the email. unless anyone can think of anything else I will try the repair link again; for some reason it wouldn't load the last time but I've found it now!!

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#9
September 3, 2013 at 11:58:18
You would not normally expect to deal with pictures in MS Word, although they can obviously be inserted into documents if you so wish.

What I am referring to is pictures that you have already saved on your computer as jpg files. Do they open properly? Unless you have some third party program as far as I know they should open in Windows Photo Gallery.

"The embedded picture is not displayed as a picture"
You have lost me there. How do you know it is a picture then, is it because the sender said so, or because you have sent one to yourself? When you send a picture to yourself by email how do you go about it?

Always pop back and let us know the outcome - thanks


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