Win7 hangs/freezes on SATA Solid State Drive

March 7, 2011 at 04:54:45
Specs: Windows Vista
Hey guys,

I just installed a new ssd (X-25m) on a clients computer along with Windows 7 64bit and 8GB of RAM. The computer hangs for anywhere from 10 seconds to 30 seconds+ and sometimes just freezes up all together until I restart. Sometimes, it freezes icons and I can still use the mouse, and can double click to start a program, but it won't start up until it unfreezes, then everything I've opened suddenly opens all at once. Other times, even the mouse is frozen, and I have to wait 30s to a minute before I get it back.

Things I've tried- all Windows Updates, and updated all chipset drivers for the mobo (MSI P6N SLI Platinum)


See More: Win7 hangs/freezes on SATA Solid State Drive

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#1
March 7, 2011 at 05:17:35
Did you do SFC /SCANNOW for file corruptions and integrity ?

Do you use SATA drive in AHCI mode or IDE/compatibility mode ?

Did you check for a firmware update for Intel X-25M ?

Did you update other drivers along with the chipset driver, as well ?

Did you think about installing SP1 ?

CoolGuy


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#2
March 7, 2011 at 05:45:45
Just tried sfc /scannow... still freezing

There is no option to change the mode for the sata drive in the bios

Already had latest firmware for the ssd

Updated all mobo drivers

Already installed SP1


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#3
March 7, 2011 at 09:02:50
I suggest you download RAM tester from memtest.org here and create a bootable CD. Then boot to this CD and run memory test for about 6 hours.

CoolGuy


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Related Solutions

#4
March 7, 2011 at 12:42:09
try just one stick of ram, at a time in each slot, its the fastest way to spot a bad stick or a damaged/bad slot.
there may be a bios update needed for the ssd, although unlikely, maybe intel storage drivers will help.
check in msconfig and uncheck everything but windows startup options.

i hate computers!
but cant help myself....


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#5
March 7, 2011 at 14:53:34
Update:
forgot to mention- ssd firmware was already up to date, and I have installed SP1 for Win7
BIT
New things tried-
sfc /scannow
chkdsk
flashed bios on mobo and video card
different sata cable
1 stick of RAM at a time
old RAM
only ms services on startup in msconfig

Seems like the ram is ruled out. Probably Windows 7 or the SSD. Going to try a few more things.

the msconfig thing did seem to delay the freezes by a couple of minutes though... normally, it would freeze right when i moused over the password box to log into window 7, but after unchecking programs in msconfig, i was able to get in and open some programs for a couple of minutes before it started freezing up again.

I'll try the intel storage drivers next, and even though i think we've ruled out the ram, i'll run memtest 85+ overnight tonight.


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#6
March 7, 2011 at 15:09:15
"the msconfig thing did seem to delay the freezes by a couple of minutes though... normally, it would freeze right when i moused over the password box to log into window 7, but after unchecking programs in msconfig, i was able to get in and open some programs for a couple of minutes before it started freezing up again."

^
maybe a fluke... it's back to freezing right at startup again.


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#7
March 7, 2011 at 22:14:25
run through every connection again, make sure they are all tight and correct, check the cpu cooler, it may have become dislodged or moved, causing a overheat. check your bios settings by going back default settings, check the power and temps in bios.

maybe a reinstall of win7, it only takes 10 mins but may just fix a problem, could also be a dodgy SSD, dont know if the manufacturer of the SSD makes a utility to check the drive but it would be worth having a look at the site.

i hate computers!
but cant help myself....


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#8
March 8, 2011 at 03:58:58
Tried a Win 7 reinstall last night to no effect. Tried bios defaults. Can't get the ssd toolbox to work. Checked cables. I'll check temps next.

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#9
March 8, 2011 at 19:59:30
When you installed Windows, did you format the SSD drive? I understand that this can mess them up and they should not be formatted. Check manual to verify this.

You have to be a little bit crazy to keep you from going insane.


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#10
March 9, 2011 at 00:09:49
A short format should follow the SSD installation. No harm done. I did that on my OCZ 120 GB SSD about 9 months ago and my Win 7 x64 installation has been running just fine since then.

CoolGuy


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#11
September 12, 2011 at 01:48:08
I have the same problem - did anyone find a fix? Installed a Crucial M4 512 GB SSD HDD and have the mouse freezing and need to do ahard reboot. Tried all the things mentioned earlier. Even changed out the ram to Crucial 2x4GB. Windows reads the windows experience as 7.2. Strat up is incredibly fast, from boot to desktop in 5 seconds.
It never fails, though to freeze and sometimes the screen goes black and it shuts down. Again, all the tests show nothing wrong.
Note: I cant get into the full BIOS as HP must have some proprietary issue so I cant adjust settings. I have never seen where/if I am running in ACHI mode due this.
Just as an aside, before the warranty ran out I had the keyboard, motherboard, vid card and screen replaced trying to fix this. Just about new computer that will not work.

Any help would be very much appreciated!!!


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#12
September 12, 2011 at 07:31:03
Begin a new post for your question.
Post system specs/model number.
Not all boards/BIOS' work well w/SSD's though correct settings help.
Have you asked HP about settings for SSD.

You have to be a little bit crazy to keep you from going insane.


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#13
September 12, 2011 at 21:28:13
Here is a nice and step by step tutorial that will help you to fix Windows 7 freezes issue:
http://www.backspacetab.com/windows...
Best of Luck

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