Win7 COA sticker worn out on brand new laptop

September 26, 2011 at 09:55:02
Specs: Windows 7
Hi everyone, thanks in advance for reading this question:

I just bought a new samsung sf511 4 days ago, I looked on the bottom at the COA windows sticker and it was a bit worn out. Could this mean that the machine could have been used before my purchase? Are there any other explanations?

Thanks a bunch!


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#1
September 26, 2011 at 10:28:51
I'd suggest to check the running time of the hard drive.
This can be managed with free tools like smarttools.
http://sourceforge.net/projects/sma...

You are expecting our help, we are expecting your response !!!


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#2
September 26, 2011 at 11:09:31
I've downloaded the software...what is the command needed to check the running time?

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#3
September 26, 2011 at 11:53:26
Did you try to register the product yet? Someone else may have already done that, in which case I think you would get a notification.

Where did you buy it from?


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Related Solutions

#4
September 26, 2011 at 11:56:54
Try CrystalDiskInfo:

http://crystalmark.info/software/Cr...

Check the Power On Count & Power On Hours.


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#5
September 26, 2011 at 12:21:37
Doubleclick "My Computer", rightclick the drive and choose "SMART all info".

You are expecting our help, we are expecting your response !!!


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#6
September 26, 2011 at 13:12:58
OtheHill, I got no notification when I registered it. I bought it from staples...

I called both samsung and microsoft and they both confirmed that it is a possibility that the item has been already used..


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#7
September 26, 2011 at 13:36:51
You don't need to register OEM installs. They authenticate from the hardware. They are not like a store bought dvd of Windows 7.

Don't play with it and don't worry about it.

If you feel it is used then you should see some other signs.

To be sure you know how to perform this task I suggest you learn it and do it now. Read owners manual for how to recover unit to OEM state. Either they gave you disks, you have to make them, or there is a F key that recovers system.

1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.


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#8
September 26, 2011 at 13:44:44
I wasn't talking about registering the OS. The laptop is warrantied and usually they like you to register with them.

I would question Staples and possibly return it. The above suggestions should also help determine if it was previously in use.


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#9
September 26, 2011 at 17:30:26
I wasn't disagreeing with you OtherHill, I just find it odd that one simple damage would make one suspect they have a used computer.

1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.


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#10
September 26, 2011 at 19:56:39
Gemike stated the COA is worn, not damaged. If I bought a brand new laptop I would expect it to be pristine. Perhaps it was their demo.

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#11
September 26, 2011 at 20:28:38
I agree with OtheHill.
That's why I suggested to check the S.M.A.R.T. elapsed hour counter of the HDD.

You are expecting our help, we are expecting your response !!!


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#12
September 27, 2011 at 09:07:10
Practical advice: On laptops especially...ALWAYS write down the window 25 digit key code....cause it does wear off and in most cases you will have to buy a new copy of your operating. So if you do nothing else....write down the code while the getting is good assuming you do not return the unit.

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#13
September 27, 2011 at 13:46:42
I guess smart tools may help.

File logs like event logs or even file dates.

I really don't get this. "and it was a bit worn out."

1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.


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#14
October 1, 2011 at 16:46:40
The fadeing C.O.A is why Dell now puts there C.O.A under the battery. Someone at Dell had a bright idea. Some manufactors may but it under the hard drive cover also. It aounds to me like it is used or was a demo model but a demo model would not have been moved around so how would it get worn? I would check with stapels.

Just because the OP does not come back in 3 or 4 days to reply, does not mean he will not come back and reply.


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#15
October 2, 2011 at 01:51:51
i would go back to the shop and ask about the machiine, and request a new model, if they say no you can proove that it was a used machine by the smart info, also try using recuva to see if you can recover files from other users on the hard drive, if you bought it as a new model, all proof will help if you bought as a used/shop model then just ask for the correct coa number and write down safely, its only needed if you have to call the manufacturer helpdesk.. it is not the windows key.
you do not need the coa if you make a factory reset.

so basically its pretty damn useless anyway.

i hate computers!
but cant help myself....


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