Win 7 Start Up, Desktop Toolbar & IE 8

Dell / Inspiron 530
February 7, 2011 at 19:27:10
Specs: Windows 7 Home Premium, 2.4 GHz / 3069 MB
Win 7 Start Up, Desktop Toolbar & IE 8 problems:

I am running Windows 7 Home Premium. I use Kaspersky Internet Security 2011.

I am the only user, no other accounts.

When I first boot up, or if I have to do a restart, after I see the Dell logo, I see the word Welcome (with the Win 7 blue bg and green vines) with the circle going, then the screen flashes black and then I see the Welcome again, then the
machine finishes booting up.

Also, on my Desktop toolbar, Control Panel shows up twice. One with no right arrow icon, and the other that shows all the things you can do on the contol panel.

IE 8 will not let me use URL shortcuts on my desktop. They open an IE window, but the circle goes forever and the page never comes up.

Any help with these issues would be greatly appreciated,

Angi


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#1
February 7, 2011 at 20:46:03
The black screen that shows temporarlly doesn't mean anything if it's the screen
I'm thinking about.
Right click your empty desktop - personalize - You will see Desktop Background -
and to the right of that is Window Color click it - Than click
Advance Appearance Settings
On that page lower down is a block to change the color settings from black to
whatever color is listed.- Click Save Changes.
If that's not the back ground color, than I don't know.
---------------------------------------------------------------------------------------------------------
As for your Control Panel Icons they are just shortcuts.
Start - Right click Control Panel - Left click Show on Desktop. It probably had a
check mark and the check mark will be removed and also the Icon will be gone.
The next Control Panel Icon on your desktop. Right click it and left click delete.
Deleting these shortcuts does no harm. They can be put back if you want.
----------------------------------------------------------------------------------------------------------
If you have IE shortcuts delete them and put new one on your desktop.
An easy way to do this. In your address bar when your at a website.
On the left end you will see a small Icon. Put your pointer on it and hold down
on your left click and drag it to your desktop.
You will need to resize the web site so as the desktop can be seen to be
able to do the draging.
----------------------------------------------------------------------------------------------
You made me do a lot of typing, report back on how things work out.
cg

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#2
February 7, 2011 at 20:56:29
You didn't understand the 1st question. I see the Welcome screen twice.

As for the extra Control Panel on my Desktop Toolbar, it will let me delete it, but upon reboot, it's back.

As for the IE shortcuts, I've deleted all, and then made new ones, and still have the same problem.

Angi


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#3
February 7, 2011 at 21:36:44
Maybe someone will come up with an answer for you.
If something irritates me to bad I'll go through what measures I have like
Error Checking, Malewarebyte, Anti Virus and anything else I can think up.
If nothing works, I'll use System Recovery back to like when it came from the
Factory. For high speed Internet it doesn't take long.
I have Acronis True Image Home so that usually takes care of any problems
I have in restoring my computer.
Windows 7 has a backup in the Control Panel that you need to start using.
Backup & Restore.
I also have an Extra hard drive that I've Cloned with my Windows 7
Sorry I can't be of more help.

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Related Solutions

#4
February 8, 2011 at 19:49:31
If this is only recently and all was working correctly before, do a system restore to a date before you began having the problem.

The screen going black and returning to the welcome screen could simply be your video drivers loading and may be normal, but if you hear also fans spin up, then down, then repeat up then down, then you may be experiencing a restart. This will be different and could be a sign of hardware issues, possibly a memory problem.

If your computer came with Norton (or McAfee) on it, the usual uninstall does not get rid of it completely (pieces left in registry need to be removed). if this is the case, go to Norton (or McAfee) site and download their uninstaller there.
Also along those lines, your internet security software may have it's own Firewall, if it does, you will need to either disable it or disable the windows firewall (my vote goes with keeping the Windows 7 one). You cannot have more than one software firewall running at one time without conflict problems.

I hope that some of these will help you diagnose your problem. Post back results and any other information that may help us help you.

You have to be a little bit crazy to keep you from going insane.


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