Win 7 on new HP Pavilion hangs after 1 minute

Microsoft Windows xp home edition with s...
June 13, 2010 at 11:35:37
Specs: Windows 7, Intel P4 1.6 GZ
Just purchased HP pavalion & it hangs after 1 min.
The mouse of keypad are not responding.
Taskmgr is completely not responding.
Have hard shutdown.
Any help appreciated !

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#1
June 13, 2010 at 15:07:56
Call HP 1 800 474 6836 When I called they were great help.
Easy to understand, no accent with the one I talked to.
You will need the Model Number.
Product Number
Serial Number.
Date you bought your HP
Support 24 hours a day - 7 days of the week.

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#2
June 15, 2010 at 17:56:39
Thanks for your reply, they told me shutdown & restart in F8 & stilll same problem. Thanks I will keep it for future reference.

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#3
June 15, 2010 at 21:11:37
Turn your computer off - Unplug the power cord and watch
the light at the rear of your HP computer. Hold your finger
next to the light to get a reflection to make sure the power
is drain. Wait 15 seconds before you plug the power cord
back in.
Did you make the Repair Disc?
Did you make the Recovery Disc? It takes 3 DVD
The Recovery Disc is to restore your computer back to
Factory Settings.
-------------------------------------------------------------------
In the Recovery Manager you can run Computer Check up.
At that location you can restore back to Factory Setings.
When you power your computer on start tapping the F9 Key.
I think it F9 key, you watch for the display, they flash by quick.
Directions - Start - All Programs - Recovery Manager -
Click the - Recovery Manager again - Recovery Disc Creation
If you bought your HP at a store with a return policy I would
take it back. Some stores have a 15 day return policy.

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#4
June 15, 2010 at 22:09:09
if its new and still under guarantee take it back to the store right now, no point in messing with a machine that doesnt do what you paid for it to do...

i hate computers!
but cant help myself....


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#5
June 16, 2010 at 12:00:25
prince is right...why stick with a lemon when you can have it replaced with a new one under warranty?

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#6
June 16, 2010 at 12:46:51
I agree with the two responses above that you should not have to mess with a new computer.

That said, I would just return it to the store for replacement.

Why wait for warranty? If you RMA the computer they will repair that one.


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