win 7 on acer aspire with internal partition

September 17, 2010 at 12:07:57
Specs: Windows 7, athlon2x2- 4gbtddr3
new computer has been working for 4 days when mcafee said it needed to install 53updates, clicked ok and it froze that way for 5 hrs. turned the power off and when it tried to reboot it cycled through first startup window with bar on the bottom showing progress going 3/4 of the way then stopping and then restarting again in an endless cycle. Only choice I could make was to factory default it using cont,alt,f10. after loading is almost complete it says it is cannot load two files that I guess are important because after i click ok it says the boot mrg. could not be found and I should restart the computer; another endless cycle
Any cures out there????????????????

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#1
September 17, 2010 at 13:18:34
if its a new machine take it back, it will be under warranty...after all thats what warranties are for, and next time remove mcafee and install MS security essentials,

you can explain that it started updating then failed to start, etc etc..dont let them fob you off with any bull, you can return a faulty machine and demand your money back within 30 days...no point in you messing around with this machine, if its only a few days old.

i hate computers!
but cant help myself....


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