Solved win 7 loads but hangs when opening files, programs,

June 5, 2012 at 05:48:24
Specs: Windows 7
can't open any files or programs
Will run in safe mode

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✔ Best Answer
June 5, 2012 at 15:10:51
I think that still leaves both software and hardwire on the cards. PSU is as one possibility but I'm afraid it is far from certain. E-Machines tend to have a poor reputation hardware wise.

As said, a Live Linux CD might help prove it. I use Puppy Linux for this sort of thing although there are pleanty of others.

Always pop back and let us know the outcome - thanks



#1
June 5, 2012 at 07:43:29
When Windows will only run in Safe Mode it's usually because of something that's recently been installed or updated. It's generally a third-party device driver, a third-party firewall, antivirus software, or disc-burning software (since those kinds of applications install drivers too).

If you remember recently installing anything which fits those descriptions - and you installed it just before the problem started, uninstall it in Safe Mode then see if Windows will start normally.


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#2
June 5, 2012 at 09:26:29
What happens when you try to open programs, nothing at all or is there an error message?

Always pop back and let us know the outcome - thanks


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#3
June 5, 2012 at 09:55:08
The hourglass starts, then eventually (sometimes a few seconds; sometimes more than several minutes) the desktop will pale - colors wash out. The cursor will still move but nothing responds including the shutdown button. ctrl-alt-delete does nothing and the only way to turn the computer off is via the on/off button or unplugging.
I can start in safe mode using the F8 key if I'm quick enough (I can open programs/files in safe mode) but if not, windows will start normally. This in itself is odd because I used to get the message "windows was not shutdown properly... " and was given the option to start in safe mode or normally.
I haven't installed anything and do regular scans with Avast! and Malwarebytes.
I am going to do a clean boot and see if it helps. I have already try resetting to a previous saved point to no avail.
Thanks!


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Related Solutions

#4
June 5, 2012 at 10:38:13
Worth trying this if you haven't already:
1. Open the "Computer" window
2. Right-click on the drive in question
3. Select the "Tools" tab
4. In the Error-checking area, click <Check Now>.

At this stage it is hard to know if this is a hardware or software issue, although as it runs in safe mode it is more likely to be software. One way to help prove this is to creat a Live Linux CD on another computer. These just run from RAM and CD and don't touch or use Windows.

If you ever manage to boot to normal Windows and you have the right disk, "Repar Install" is another possibility (assuming it's a sofware issue) - like this:
http://www.sevenforums.com/tutorial...

Whatever, keep watching to see what other ideas come up.

Always pop back and let us know the outcome - thanks


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#5
June 5, 2012 at 11:01:11
Did a clean boot with all but MS services disabled and so far, it works. I plan on leaving it that way and only enable Avast! and Malwarebytes.

The computer has other problems - sometimes it will only half turn on (has power and you can hear the fan running) but the on "light" and monitor won't come on and you have to unplug it, turn it sideways or upside down and then it will start up correctly (most of the time.) I've made sure all connections/cords are seated but I guess the power supply has an internal problem.

The computer has always been a bit of a lemon - sent back to factory service twice within 3 months of purchase but they could never find anything wrong. It is an E-Machine BTW.

Thanks for all the help!


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#6
June 5, 2012 at 15:10:51
✔ Best Answer
I think that still leaves both software and hardwire on the cards. PSU is as one possibility but I'm afraid it is far from certain. E-Machines tend to have a poor reputation hardware wise.

As said, a Live Linux CD might help prove it. I use Puppy Linux for this sort of thing although there are pleanty of others.

Always pop back and let us know the outcome - thanks


Report •

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