Win 7 laptop shuts down & restart on its own

Acer / Aspire 4736z
March 12, 2010 at 07:59:20
Specs: Windows 7
my laptop is working good enough but dont know why it gets shut down itself and then restarts itself and it is irritating me. how to get rid of this problem??? plz m fed up

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#1
March 12, 2010 at 11:01:55
boot into safe mode and then uncheck automatically restart, then reboot.
This time when it shuts down you will get an error on the BSOD
Post the EXACT error numbers

Another thing you can do is boot into safe mode and then check the event viewer for the error, then post that.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#2
March 12, 2010 at 15:55:50
Laptops tend to get very hot, especially if you are using one on a soft surface (ie: your 'lap', your bed, etc) where many of the vent holes are blocked. If it is getting hot on the outside, then it is getting VERY HOT on the inside. Try using it on a hard surface, and if it is still hot, try one of those laptop coolers. If you want to actually 'see' how hot inside, download Speedfan, it will give you direct temperatures on your CPU and GPU cores, as well as others.
As above, there are many other possibilities, this is just a very good possibility.

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#3
March 31, 2010 at 01:48:58
Hi guys i have the same problem.

My pc is an Aspire 7740G
i5 2.26Ghz
ATI Mobility Radeon HD5650
windows 7

Problemsignatur:
event: BlueScreen
OS-version: 6.1.7600.2.0.0.768.3
Landestandard-id: 1030


BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8003AD6028
BCP3: 00000000B2000000
BCP4: 0000000000030005
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

So what do i do :-)


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Related Solutions

#4
March 31, 2010 at 02:29:29
sleeper, you problem is different from the original on this thread, might be better if you start a new thread all for you..;-)

if your getting a blue screen, it may be a driver issue, i suggest you go to the acer site and run a check with the auto check app on the site, it will tell you if you need new drivers, and direct you to them.

if its closing down because its getting too hot, follow the advice already given in this thread and also buy a can of compressed gas, and blow aout your vents, it maybe that your cooling system is full of dust...if its a new machine take it back to where you bought it and have them check it out warranties are for just such issues..

i hate computers!
but cant help myself....


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#5
March 31, 2010 at 03:31:05
OK. thanks

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