Solved will not restore from disk

August 7, 2011 at 09:12:45
Specs: Windows 7
emachine e627 5279 laptop - trying to restore from disk (had to order it from manufacturer as it was not provided. When I try to install it just gets stuck saying "wait a moment:"and it sits that way for hours. Any advice?

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✔ Best Answer
August 7, 2011 at 13:25:44
It sounds like it is a hardware issue.
Run Memtest86 (download ISO image and burn bootable CD), let it run through all tests. Any errors are not acceptable and mean you need to replace the memory. Rerun with one stick of memory at a time to identify which is bad, replace as needed. Memtest does not access the hard drive so if all memory is completely clean then you need to test the hard drive. Look physically what hard drive manufacturer the hard drive is on that computer and download their hard drive test utility (ISO image also) and run this to see if the hard drive is the culprit. If the hard drive is bad you can use the recovery disk set to reload the OS on a new drive.

You have to be a little bit crazy to keep you from going insane.



#1
August 7, 2011 at 11:01:54
Either disk or computer is bad. Might send the disks back and try a new set?? dunno.

I might be tempted to test that disk in some virtual machine and see how far it gets before it complains.

1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.


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#2
August 7, 2011 at 11:14:19
why do u want to restore from disk?
u can perform a system restore without a disk unless the laptop is way damaged.
u can get to safemode and restore the system from there

computers are a second home
NVIDIA GeForce
toxict51


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#3
August 7, 2011 at 12:05:39
Thank you guys for responding. I hit alt+F8 and it wants to launch startup repair or launch windows normally...I chose startup repair. Then it just hangs.....and sometimes it says "wait a moment". That is why I bought the disks....and it still does the same thing. It isn't my computer but a daughter of a friend (she is 11). I really wanted to be able to fix this for her. I just want to make sure I have tried everything possible before I tell her to give up because she cannot afford to buy her another computer. Any help at all will be greatly appreciated :)

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Related Solutions

#4
August 7, 2011 at 13:25:44
✔ Best Answer
It sounds like it is a hardware issue.
Run Memtest86 (download ISO image and burn bootable CD), let it run through all tests. Any errors are not acceptable and mean you need to replace the memory. Rerun with one stick of memory at a time to identify which is bad, replace as needed. Memtest does not access the hard drive so if all memory is completely clean then you need to test the hard drive. Look physically what hard drive manufacturer the hard drive is on that computer and download their hard drive test utility (ISO image also) and run this to see if the hard drive is the culprit. If the hard drive is bad you can use the recovery disk set to reload the OS on a new drive.

You have to be a little bit crazy to keep you from going insane.


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#5
August 7, 2011 at 13:34:15
fingers idea is good, just make sure u do it right, u need to set the boot order in bios to cd\dvd
so it can run the iso image on boot without having to load windows.

computers are a second home
NVIDIA GeForce
toxict51


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#6
August 7, 2011 at 13:40:20
Thanks for taking the time to give me this info. I really appreciate it :) I will see if I can somehow try this.....I need to find a computer to use that has a cd burner first.

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