Why is Windows Live mail not sending out my messages?

October 10, 2014 at 10:29:34
Specs: Windows 7
Lately, a lot of my email messages are being held in Outbox and a message comes up "550 message identified as SPAM, Server SMTP, charter.net ERROR ID ox800CCC69

See More: Why is Windows Live mail not sending out my messages?

Report •

#1
October 10, 2014 at 14:51:05
Assuming they are not spam messages it might be that your system is infected. Just to get an idea download, install, update and run this free program (green icon top right):
http://filehippo.com/download_malwa...

If it finds anything please copy/paste the log on here (even if the problem appears to be resolved) as your computer might need further attention.

Always pop back and let us know the outcome - thanks


Report •

#2
October 11, 2014 at 19:48:56
SMTP may have to be changed to mail. While working with another internet service they instructed me to try that and it worked. Just a long shot and easy to change back.-------------- To make corrections in window live mail right click your email address -- properties. ------------- Below I will give copy and paste of instructions for Imap and pop email. If you read you will see it's for other email besides AOL. This will help you to check your settings. -------------------------- Here's how to read and send AOL Mail messages using other email applications:

In Outlook, Thunderbird, or whichever email application you’re using, find the Add Account Menu option or the Add new Account area in 'Account Settings'.

You might be prompted to select either IMAP or POP. AOL Mail supports both. What’s the difference?

Difference between IMAP and POP

IMAP

POP

These days, IMAP is the more common option. It keeps your email (and folders) on the remote email server, which means you have access from multiple locations – including mobile. Requires you to download your Inbox (no folders) to your computer before you can read it—and, depending on settings, your email is deleted from the server as soon as it’s downloaded.

Here’s how to access AOL Mail in another email application.

IMAP and POP Configuration Instructions:
IMAP Setup Information

IMAP Username: YourUsername@aol.com (or @love.com, @games.com, etc.)
Incoming Mail Server: imap.aol.com (Use port 143 for standard or 993 for SSL connections)
SMTP Outgoing Server Address: smtp.aol.com Set the port to 587
SMTP Username: YourUsername@aol.com (or @love.com, @games.com, etc.)
SMTP Password: password you use to login to Mail
For a secure connection, check the SSL option for IMAP/POP and TLS for SMTP in your mail program.

POP Setup Information

POP Username:YourUsername@aol.com (or @love.com, @games.com, etc.)
Incoming Mail Server: pop.aol.com (Use port 110 for standard or 995 for SSL connections)
Remember to check the option to Leave messages on the server
SMTP Outgoing Server Address: smtp.aol.com Set the port to 587
SMTP Username: YourUsername@aol.com (or @love.com, @games.com, etc.)
SMTP Password: password you use to login to Mail
For a secure connection, check the SSL option for IMAP/POP and TLS for SMTP in your mail program.

Note: Some AOL features will not be available if you are accessing AOL Mail from another application. These include:

AIM
Message Status: You will not be able to check the status of a sent message or retrieve unopened email from AOL users.
Spam: The Report Spam button is not available on IMAP. To report messages as spam, move them to your email application’s Spam folder.
Deleted mail: Some applications show deleted email in the original folder with the message flagged for deletion (such as Outlook or Eudora), while other applications do not show these emails.
Are Your Emails Getting Deleted? If you're missing emails when you sign into mail.aol.com, make sure you select "Leave messages on server" in the other email's POP settings


Report •
Related Solutions


Ask Question